Summary
Overview
Work History
Skills
Timeline
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Belinda Edwards

Singleton,NSW

Summary

Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in a previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently, and delivering exceptional service to customers.

Sympathetic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients, as well as when reporting information to the healthcare team and supervisors.

Overview

15
15
years of professional experience

Work History

Sales Assistant

Ritchies IGA
Singleton, NSW
11.2023 - Current
  • Prepared merchandise for purchase or rental.
  • Accepted and completed cash, check and credit card payments.
  • Greeted customers and provided assistance with product selection.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
  • Handled returns and exchanges according to company policies.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
  • Ensured compliance with company policies and procedures at all times.

Personal/Domestic Assistant

Ourcare
Singleton, NSW
01.2010 - 11.2012
  • Followed specific instructions provided by employers regarding their desired level of cleanliness.
  • Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.
  • Attended training sessions related to domestic services when necessary.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Prepared records of client progress and services performed under care.
  • Kept patient health and personal information private and confidential.
  • Performed laundry duties such as washing, drying, folding and ironing clothes.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Transported clients to physician offices or on outings.

Skills

  • Point of sale systems
  • Inventory management
  • Cash handling and cash register operation
  • Problem resolution
  • Visual merchandising
  • Product knowledge
  • Customer relationship management
  • Time management
  • Interpersonal skills
  • Team collaboration
  • Effective communication
  • Relationship building

Timeline

Sales Assistant

Ritchies IGA
11.2023 - Current

Personal/Domestic Assistant

Ourcare
01.2010 - 11.2012

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Belinda Edwards