Belinda Fletcher
Wodonga,VIC
Summary
Adept at relationship building and machine operation, I leveraged these skills at Wilson Transformer Company Pty Ltd to enhance production efficiency and workplace safety. My proactive approach and ability to remain calm under pressure have consistently improved client and customer satisfaction across various roles, showcasing my commitment to excellence and adaptability.
Service-oriented, focused on helping teens and pre-teens navigate challenging situations. Engaging mentor devoted to giving personalized support and helping at-risk youth. Great at modeling positive behaviors and encouraging better lift choices.
Detail-oriented, with a proven track record of maintaining high sanitation standards in healthcare environments. Demonstrated expertise in infection control procedures, ensuring patient and staff safety through thorough cleaning practices. Recognized for efficiency and reliability, contributing to a hygienic atmosphere that supports optimal patient care. Career goals include advancing skills in healthcare support roles while continuing to uphold excellence in cleanliness and safety.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cleaner
Border Cleaning Services
Albury/Wodonga
09.2024 - 12.2024
- Commercial cleaning
- Working independently
- Meeting OH&S requirements
- Working a variety of shifts
- Worked the duration of this job at the Albury Hospital
Disability Support Worker
Indigeekare Services
Wodonga, Victoria
02.2023 - 04.2024
• Monitored client needs and reported changes to facilitate adjustments.
• Contributed to the development, monitoring, and updating of case plans.
• Explained paperwork, digital forms, and processes to help connect clients with resources.
• Assisted clients with grocery shopping, meal planning, and preparation, and cleaning.
• Provided support, guidance, and feedback to improve clients' quality of life.
• Arranged or provided client transportation for errands, appointments, or recreational enrichment.
Factory Production Worker
Wilson Transformer Company Pty Ltd
Wodonga, Victoria
01.2022 - 02.2023
- Maintained cleanliness of production, staging, and storage areas by removing waste and unneeded materials.
- Set up, calibrated, and adjusted production equipment to the desired speed and material flow.
- Crafted and assembled products to precise work specifications, blueprints, and company quality standards.
- Performed quality assurance tasks on finished products, completed routine inspections, and conducted non-destructive tests.
- Moved products to appropriate stations for further processing, labelling, and packaging.
Customer Service
New Market Hotel
Albury, New South Wales
01.2017 - 01.2020
- Day-to-day running of the store.
- Invoicing/ordering.
- Food preparation.
- Barista.
- Loss prevention.
- Customer service.
- Provided excellent customer service to all guests.
Catering
Norske Skog, Hospitality
Albury, New South Wales
01.2009 - 01.2014
- Food preparation for over 100 staff members.
- Food safety and quality control.
- Time management.
- Customer service.
- Reliability.
- Co-Owner, running the store 7 days a week.
Skills
Relationship Building
Individual Support Plans
Daily Living Requirements
Family communication
Independent Living Support
Customer service
Problem-solving
Cleaning and sanitizing
Multitasking and organization
Schedule flexibility
Health and safety regulations
Machine operation
Machine maintenance
General housekeeping
First aid training
Calm under pressure
Certification
Certificate Ill in Aged Care
MP Personnel and Training, Wodonga, Victoria
Certificate Ill in Home and Community Care
MP Personnel and Training, Wodonga. Victoria
First Aid (ID674719).
Certificate Il in Hospitalty.
RIIWHS205E Control traffic with stop-slow bat.
RIIWHS302E Implement traffic managment plans.
CPCCWHS1001 Prepare to work safely in the construction industry.
Additional Information
NSW WWCC, VIC WWCC, NPC, First aid + CPR certified, NSW RSA, NDIS Worker Check Clearance, Fit to Work Check, PC Check.
References
David Bergomicz- HACCP Operations Support NSW Region- 0400 212 220- david@haccpinternational.com.au
References can be supplied upon request.
Timeline
Cleaner
Border Cleaning Services
09.2024 - 12.2024
Disability Support Worker
Indigeekare Services
02.2023 - 04.2024
Factory Production Worker
Wilson Transformer Company Pty Ltd
01.2022 - 02.2023
Customer Service
New Market Hotel
01.2017 - 01.2020
Catering
Norske Skog, Hospitality
01.2009 - 01.2014
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