Belinda Geurts

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• Ensured compliance with company policies and industry standards through diligent monitoring of support services operations.
• Enhanced client satisfaction by efficiently addressing and resolving support service inquiries.
• Served as a liaison between clients and internal departments, expediting resolution of complex cases while maintaining strong relationships.
• Established a positive work environment by promoting teamwork and encouraging open communication among colleagues.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly nature and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
• Implemented new menu items in coordination with chefs, boosting overall sales revenue.
• Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
• Performed cash handling activities and secured nightly bank deposits.

• Created customized solutions for clients that resulted in repeat business and long-term partnerships.
• Boosted customer satisfaction by being efficient, productive, competent and energetic.
• Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
• Developed excellent rapport with custom builders to expand opportunities for growth.