BELINDA HART

• Maintained a high level of accuracy in test results by following strict quality control procedures.
• Cleaned and sterilized tools and equipment to maximize purity of specimens.
• Operation of laboratory equipment including but not limited to XRF Machine, High temperature ovens, Katnax Fuze bead oven, Crushers, Mills, Pollotronic.
• Performed testing and quality control using approved laboratory procedures (NATA) and instrumentation.
• Strict compliance to PPE & Safety policies and procedures, Demonstrate safety within all manual tasks, complete pre start checks
• Maintaining specific records and samples for storing of short & long term.
• Maintenance of testing equipment.
• Collection of samples from sample points throughout the wash-plant & train-load out points.
• Working under limited supervision.
• Ensure working in a safe environment & any unsafe/hazardous issues are reported.
• Report for work well presented & able to confidently complete random D&A testes

• Frontline operator for customer-client interactions
• Alpha numeric awareness
• Diagnosing technical issues
• Navigating clients through website & educating on features & shortcuts
• High standard of communication & listening skills
• Updating clients confidential information
• Adhering to strict privacy guidelines & procedures
• Competent in third party process
• Working flexible shifts in a 24hr operational business
• Verifying clients through Veda systems & Australian electoral roles
• Customer resolutions with a professional & timely manner

Administration duties

Using RMS booking systems

Client liaising

Organization of teams daily routine

Conducting room cleans & inspections with high standards

Time management

Safe food preparation

Food safety management

• Trained new team members on site policies and procedures & job requirements. (site specific)
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines, targets & KPI's
• Oversaw personnel safety and efforts at work site, introducing recognition and rewards program.
• Mobilization also Demobilization.
• Stock Ordering.
• Delegating work fairly.
• Managing a large crew of 19.
• Organizing Vehicle inspections.
• Ensuring timesheets were completed submitted & team members were paid accordingly.
• Ensuring toolbox / pre starts were completed accordingly.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed stock control, cash control/ banking, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Staff recruitment, Rostering, Staff performance reviews budgets and commissions.
• Team and individual coaching and training.
• Repairs & maintenance on customers jewellery.
• High standards of product knowledge & quality control.