Belinda Haynes
Melton West,VIC
Summary
Dynamic Online Assistant Manager at Woolworths Supermarket with a keen eye for detail and a commitment to customer satisfaction. Expert in product picking and prioritizing orders, I consistently achieved high satisfaction ratings while fostering teamwork and collaboration. My upbeat attitude and strong brand awareness enhance client experiences and drive operational success.
Overview
11
11
years of professional experience
Work History
Online Assistant Manager
Woolworths
Melton South, VIC
11.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Participated in team meetings and staff training sessions.
Deli Clerk
Woolworths Group
Melton, VIC
10.2014 - 11.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Completed Year 11 -
Footscray City College
Footscray, VICSkills
- Product picking
- Brand awareness
- Customer service
- Attention to detail
- Prioritizing orders
- Upbeat and outgoing attitude
- Decision-making
- Product knowledge
- Verifying order accuracy
- Physical stamina
Timeline
Online Assistant Manager
Woolworths
11.2021 - Current
Deli Clerk
Woolworths Group
10.2014 - 11.2021
Completed Year 11 -
Footscray City College