Belinda Heap
Summary
I am looking to gain employment in a secure, professional and friendly environment that enables me to further my knowledge and experience as well as achieve my personal goals. I believe my work and career experience has provided me with strong attributes and competencies to move forward in this field. I have a strong work ethic and would appreciate to add value to a school community.
Overview
31
31
years of professional experience
Work History
Education Support Officer
Eastbourne Primary School
04.2016 - Current
- Assisted teachers with supervision and care of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Supervised students on field trips for safety and proper behaviour in public settings.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Completed daily reports on attendance and disciplinary performance.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Volunteer
Rosebud Junior Football Club
02.2008 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Voluntary Worker
Eastbourne Primary School
01.2013 - 07.2015
- Organizing fundraising, Managing a committee of parents, Helping and assisting teachers and students
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Hospitality Worker
Carrum Gardens Bingo Centre
01.2003 - 01.2007
- Stock control, Money handling, Food handling, Receiving and signing off on deliveries, Front counter Customer service, Money handling, Supervising staff
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Management and customer service
McDonald's
01.1993 - 01.2000
- Running shifts, Managing crew members
- Led communication and change management for organizations.
- Utilized critical thinking skills and decisive judgment to work with minimal supervision.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Education
Certificate III - Education Support
Monash University Frankston Campus
Frankston, VIC06.2015
Footscray Yarraville Secondary College
01.1994
Glenroy Primary School
01.1989
Skills
I am hard working, use my initiative and have the ability to work autonomously and in a team environment I value and support team work, have good communication skills with great organisational skills My approach to work is thorough and adaptable and I strive to establish good working relationships with clients and colleagues alike I have a strong desire to continue to develop myself personally and professionally I enjoy working with children and I am passionate to support their wellbeing and safety
Personal Information
Date of Birth: 26/08/78
Hobbies
I'm a mother of 6 and love spending time with my Family, love being part of my Football and Netball community
Timeline
Education Support Officer
Eastbourne Primary School
04.2016 - Current
Voluntary Worker
Eastbourne Primary School
01.2013 - 07.2015
Volunteer
Rosebud Junior Football Club
02.2008 - Current
Hospitality Worker
Carrum Gardens Bingo Centre
01.2003 - 01.2007
Management and customer service
McDonald's
01.1993 - 01.2000
Certificate III - Education Support
Monash University Frankston Campus
Footscray Yarraville Secondary College
Glenroy Primary School
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