Belinda Hughes
Ocean Reef,WA
Summary
I am organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Education Support – Relief
Beldon Primary School
05.2022 - Current
- Over the past 2 years, I have worked casually at Beldon Primary School
- Working with all year levels and support needs.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Business Owner/ Operator
Catalyst 24/7 Fitness
04.2015 - 06.2024
- In 2015 my husband and I opened our first 24/7 gym in Duncraig. We opened the gym while I was on maternity leave and became a profitable and reputable gym in the local area.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Trained and motivated employees to perform daily business functions.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- My role is to run all aspects of the gym, including all sales, business administration, staff management, and all aspects of running a small business.
Event Manager
Herbert Smith Freehills – Law firm
07.2012 - 01.2016
- As one of the leading law firms in Australia, I was employed to develop events for both clients and staff
- Reporting to the head of office, my position was to ensure the smooth running of both internal and external events
- Build strong relationships with all directors and section managers and coordinate yearly event schedule.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Streamlined event planning processes by implementing efficient project management strategies.
- Liaised with clients to determine exact event requirements.
Event Sales
Crown Hotels & Casino
01.2010 - 07.2012
- My position at Crown hotels, was to sell event space and develop relationships with clients
- Developing new business leads, developing my own work schedule to meet new and existing clients, managing existing and developing client relationships
- Sales professional with the ability to sell to CEOs and other key business decision makers
- Presentation of proposals to key decision makers
- Have a passion for, and an understanding of, business
- Communicating with and building long-term relationships with my clients.
Business Development Manager
WA Business News
06.2009 - 02.2010
- WA Business News is the leading publication for the business community in Western Australia
- Reporting to the Sales Director I am responsible for developing new business leads, developing my own work schedule to meet new and existing clients, managing existing and developing client relationships
- Sales professional with the ability to sell to CEOs and other key business decision makers
- Understand my client’s key business drivers and structure an advertising campaign that will help my clients to achieve their business goals
- Presentation of proposals to key decision makers
- Have a passion for, and an understanding of, business
- Communicating with and building long-term relationships with my clients.
Store Manager
Louis Vuitton
08.2006 - 07.2009
- After one year as the Assistant Store manager in Melbourne, I was promoted and transferred as the Store Manager of Louis Vuitton Perth
- Reporting to the CEO my four primary focuses of my role is: Recruitment, Leadership & staff management, Sales management, Store Visuals, Operations/ financial budgets and administration, New store project management
- My role is to operate the store through superior customer service, sales management, professional selling and effective staff management
- Manage the Louis Vuitton business on a day to day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment.
Assistant Function Manager
Peter Rowland Catering
10.2003 - 06.2004
- Coordinate and manage all functions at the NGVI and NGV.
- To take control of the final presentation and delivery of all food and beverage items as well as service standards
- To communicate effectively during all functions
- Communicate all function and staffing requirements to the Group staff department
- To contribute to the ongoing staff training of the casual workforce by actively encouraging on the job training
- To assist the Function manager in ensuring that the ratios of staff booked for each function resulted in acceptable labor percentages
- To communicate effectively with the client throughout the function to ensure a successful event and to resolve any issues that may arise as they happen
- To maintain a high level of enthusiasm during functions and events
- To ensure that staff are aware of appropriate food handling, OH&S and responsible serving of alcohol
- To assist in coordinating the smooth operation of multiple functions at the gallery
- To liaise with and manage all entertainers and suppliers including VIP’s to ensure the success of each function
- To communicate with the chef on each job to ensure that the running schedule was adhered to.
- Collaborated with sales team to create attractive event packages, increasing bookings and revenue growth.
Education
Certificate III in Education Support -
North Metropolitan Tafe
Leederville, WA01.2022
Bachelor of Arts - Tourism And Travel Management
R.M.I.T University
Melbourne, VIC01.2000
Diploma of Tourism -
Holmesglen Tafe
Chadstone, VIC01.1997
Certificate of Hotel Operations -
Australian College of Travel & Hospitality
Melbourne, VIC01.1994
Victorian Certificate of Education -
Pascoe Vale Girls College
Pascoe Vale, VIC01.1992
Penleigh & Essendon Grammar School
Essendon, VIC01.1990
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
References
Provided upon Request
Event Management
Toohey’s marquee, 11/01/03 AFI Awards after party, 11/01/03 Grand Opening of the National Gallery of Victoria, 12/01/03 Kooyong Tennis Classic - Mercedes Benz Marquee, 01/01/04 Fosters Formula One Grand Prix, 03/01/04 Kooyong Tennis Classic - Courtside Suites - VIP & Players Entourage, 01/01/05 Louis Vuitton Perth new store opening, 01/01/07
Hobbies
I love baking and cooking. I love to source new recipes and to look into healthy options for children. My husband has been a body builder and I was responsible for the meal preperation and cooking for each diet change throughout the year.
Timeline
Education Support – Relief
Beldon Primary School
05.2022 - Current
Business Owner/ Operator
Catalyst 24/7 Fitness
04.2015 - 06.2024
Event Manager
Herbert Smith Freehills – Law firm
07.2012 - 01.2016
Event Sales
Crown Hotels & Casino
01.2010 - 07.2012
Business Development Manager
WA Business News
06.2009 - 02.2010
Store Manager
Louis Vuitton
08.2006 - 07.2009
Assistant Function Manager
Peter Rowland Catering
10.2003 - 06.2004
Certificate III in Education Support -
North Metropolitan Tafe
Bachelor of Arts - Tourism And Travel Management
R.M.I.T University
Diploma of Tourism -
Holmesglen Tafe
Certificate of Hotel Operations -
Australian College of Travel & Hospitality
Victorian Certificate of Education -
Pascoe Vale Girls College
Penleigh & Essendon Grammar School
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