Belinda Jacobs

• Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
• Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
• Mentored and trained employees to improve performance and encourage professional growth.
• Enhanced customer loyalty through exceptional service and consistent product quality.
• Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
• Increased customer satisfaction by implementing high-quality food and beverage offerings.
• Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
• Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
• Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
• Expanded menu offerings to cater to diverse dietary needs, increasing overall appeal of the cafe.
• Boosted cafe sales with creative marketing strategies and promotional events.
• Established partnerships with local farmers markets, which allowed for sourcing fresh ingredients at lower prices while supporting the community.
• Increased repeat business from customers by offering loyalty programs and personalized incentives based on purchase history data analysis.
• Organized special events such as live music nights or themed dinners that attracted new patrons to the cafe.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Built rapport with patients and families, providing emotional support during difficult times.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Documented patient information and care activities in electronic health record.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

• Collaborated with team members to complete daily tasks in a timely manner, contributing to overall operational success.
• Contributed to workplace safety initiatives by following established protocols and reporting potential hazards promptly.
• Ensured consistent product quality by conducting thorough inspections and adhering to strict food safety guidelines.
• Optimized workflow efficiency with proper organization of workstations, storage areas, and tools for easy access during shifts.
• Reduced downtime during changeovers by effectively cleaning and sanitizing machinery between production runs.

:customer service

:preperation of food and berverages

:cash and eftpos handling

:cleaning