Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Belinda Jensen

Mount Ossa,QLD

Summary

Dynamic and detail-oriented professional with extensive experience at Australia Post, excelling in inventory management and customer service. Proven ability to enhance operational efficiency and foster team collaboration. Recognized for meticulous record keeping and a commitment to safety compliance, ensuring seamless shipping processes and exceptional customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Parcel Handler

Australia Post
Mackay, QLD
11.2024 - 12.2024
  • Kept work area clean at all times according to established standards.
  • Assisted with loading outgoing shipments onto delivery trucks.
  • Delivered parcels to appropriate departments or individuals within the facility.
  • Ensured that parcels were handled with care throughout the entire process.
  • Provided support to colleagues during busy periods or special projects.
  • Adhered to company policies and procedures while carrying out job responsibilities.
  • Followed up on customer inquiries regarding package status or delivery times.
  • Assisted with inventory management duties such as counting stock levels.
  • Developed strong relationships with customers by providing excellent customer service.
  • Scanned incoming packages to record their arrival in the system.
  • Used digital database to keep records of units and stock moved.

Store Team Member

Woolworths
Marian , QLD
05.2022 - 10.2024
  • Greeted customers and provided excellent customer service.
  • Operated cash register to process sales transactions.
  • Provided product knowledge to customers and answered inquiries.
  • Conducted price checks on items when requested by customers.
  • Ensured compliance with safety regulations while handling merchandise.
  • Adhered to all company policies regarding customer service standards.
  • Handled customer complaints professionally and efficiently.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Assisted in stocking shelves with merchandise.
  • Attended training sessions focused on developing retail skillset.
  • Conducted regular inventory checks to ensure accurate stock levels.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.

Haulout Operator

Ken Jensen
Mount Ossa, QLD
05.2019 - 12.2021
  • Learned and followed safety and emergency procedures.
  • Maintained production and quality documentation.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Met or exceeded target for on-time customer shipments.
  • hauled cane from paddock to siding
  • safely emptied bins in siding
  • wrote tickets
  • maintained a clean haulout

Horticultural Assistant

Greenstock
Kuttabul , QLD
02.2009 - 06.2015
  • Removed diseased or dead plants from the garden area.
  • Organized greenhouses in an efficient manner to maximize space utilization.
  • Identified pests and diseases on plants using visual inspection methods.
  • Regularly checked for weeds or invasive species that may be detrimental to the garden environment.
  • Maintained and monitored plants, flowers, trees, and shrubs in designated areas.
  • Operated light machinery such as mowers, trimmers, blowers. safely and effectively.
  • Trained new staff members in proper horticultural techniques.
  • Planted new seedlings according to instructions provided by supervisor.
  • Assisted with the installation of irrigation systems and monitored water levels.
  • Applied fertilizers and pesticides as needed for optimal plant health.
  • Utilized proven methods for watering and fertilization to minimize plant losses while maintaining plant health.
  • Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.
  • Employed safety techniques when using hand and power equipment to prevent abrasions and other injuries.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Applied pesticides to prevent insect infestation.
  • Harvested plants and transplanted or potted and labeled.
  • Operated tractors, tractor-drawn machinery and self-propelled machinery to harvest crops.
  • Cleaned work areas and maintained grounds and landscaping.
  • Loaded agricultural products into trucks and drove to market or storage facilities.

Education

High School Diploma -

Mirani State High School
Mirani, QLD
09-1998

Skills

  • Inventory management
  • Package handling
  • Shipping processes
  • Customer service
  • Record keeping
  • Safety compliance
  • Cash handling
  • Product knowledge
  • Sales transactions
  • Team collaboration
  • Stock replenishment
  • Attention to detail

Certification

  • Level 2 in Horticulture

Timeline

Parcel Handler

Australia Post
11.2024 - 12.2024

Store Team Member

Woolworths
05.2022 - 10.2024

Haulout Operator

Ken Jensen
05.2019 - 12.2021

Horticultural Assistant

Greenstock
02.2009 - 06.2015

High School Diploma -

Mirani State High School

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Belinda Jensen