Belinda Langhorne
Cranbourne West,VIC
Overview
8
8
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
Peninsula Health
01.2024 - Current
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Advocated for and strived to protect health, safety, and rights of patient.
Chief Executive Officer
LimitlessCareAU Pty Ltd
05.2021 - Current
- Established foundational processes for business operations..
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
Disability Support Worker
LimitlessCareAU and Others
01.2019 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Customer Experience Manager
McDonalds
03.2017 - 06.2019
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Conducted regular performance reviews with team members, fostering professional growth and development.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed new employees and on-going performance assessment of current employees.
Education
Bachelor of Nursing - Medicine
Monash University
Melbourne, VIC10-2023
No Degree - Diploma of Community Services And Mental Health
Kirana Colleges
NSW10-2023
No Degree - Certficiate 3 in Retail Management
McoDonalds
Victoria 04-2017
Skills
- Clinical judgment
- Critical thinking
- Organizational leadership
- Staff management
- Risk management
- Strategic planning
- Strategic visioning
- Ethical leadership
- Risk assessments
- Human resources management
- Customer relations
Languages
English
Native or Bilingual
Auslan
Native or Bilingual
Timeline
Registered Nurse, Medical-Surgical Unit
Peninsula Health
01.2024 - Current
Chief Executive Officer
LimitlessCareAU Pty Ltd
05.2021 - Current
Disability Support Worker
LimitlessCareAU and Others
01.2019 - Current
Customer Experience Manager
McDonalds
03.2017 - 06.2019
Bachelor of Nursing - Medicine
Monash University
No Degree - Diploma of Community Services And Mental Health
Kirana Colleges
No Degree - Certficiate 3 in Retail Management
McoDonalds
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