Experienced self-motivated individual providing high quality leadership and administrative support to various departments.
Adept at handling multiple projects and prioritising tasks.
Overview
24
24
years of professional experience
Work History
Administration Officer
Horizon Financial Solutions
08.2017 - Current
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Aided colleagues, managers, and customers through regular communication and assistance.
Managed team petty cash, purchase orders and account transactions.
Created, prepared, and delivered reports to various departments.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Forensic financial auditing & assessing.
Base Operations Manager
Department Of Defence
03.2000 - 06.2017
Established positive and effective communication among unit staff and organisation leadership.
Planned and resourced personnel and logistics for Operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Verified compliance with best business practices throughout organisation.
Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
Maintained constructive client and vendor relationships.
Ensured equipment was maintained at operational readiness annually.
Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
Collaborated with executives and management to review projected revenue and adjust resources accordingly.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Collaborated on operational support tasks to achieve common goal.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.
Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Oversaw projects to help goals, tasks and milestones align with organisational strategy.
Prepared annual budgets with controls to prevent overages.
Tended to urgent correspondence to facilitate communication or resolution.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Performed statistical analyses to gather data for operational and forecast team needs.
Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters.
Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
Nightfill
Coles Supermarket
03.2005 - 11.2006
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Nightfill
Woolworths Supermarkets
11.2023 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Skills
Credit and Collections
Inquiry Requests
Database Administration
Workflow Planning
Logistics Support Services
Reporting Proficiency
Financial Reporting
Effective Project Completion
Business Policies and Procedures
Operational Standards
Employee Performance Reviews
Budgeting
Documentation
Letters and Documentation
Financing Requirements
Continuous Improvement Process
Facility Oversight
Risk Identification
Special Requirements
Budget Adherence
Operational Efficiency
Corporate Communications
Report Generation
Schedule Management
Policy and Procedure Modification
Business Correspondence
File Management
Meeting Support
Document Control
Interests
Horse riding, fishing & spending time with family.