BELINDA MAGGS
Yandina,Victoria
Summary
Caring Disability Support Worker skilled at working with individuals living with disabilities and special needs. Dedicated to providing compassionate care and assistance for those in need and their families. Equipped with positive attitude and patience vital to supporting both children and adults. Versed in daily living support, meal preparation, maintaining a tidy environment, mobility assistance and activities within the community. Managing appointments and medication and assisting with bathing and grooming.
Proficient in creating individualized support plans and monitoring clients' progress. Offering excellent interpersonal and communication skills developed through field experience.
Passionate about making a positive impact in the lives of those in need.
Being a strong advocate for clients' rights and well-being
Overview
27
27
years of professional experience
Work History
Independent Disability Support Worker
B_able Support Services
04.2021 - Current
- Enhance quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Deliver exceptional personal care services, including bathing, dressing, toileting, grooming, and feeding assistance.
- Provide emotional support to clients during challenging times, fostering resilience and coping skills.
- Assisting clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Coordinate transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Manage medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitate community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Conduct in-home visits to provide supportive services.
- Work with children and parents to closely monitor and record social, behavioral and academic growth.
- Working closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Entertain, converse and read aloud to keep patients mentally alert.
- Completed and assisted with weekly grocery shopping and prepared nutritious meals to meet individual dietary needs.
- Support clients in maintaining clean living spaces by assisting with household tasks.
- Participate in ongoing professional development opportunities to stay current on best practices within the disability support field.
Education Support Staff
Newmerella Primary School-Newmerella
01.2010 - 04.2024
- Experienced ES/Teachers aid with over 15 years' experience with special needs children.
- Areas of expertise include one on one assistance with special needs children, specialist school STAR program, speech therapy and Occupational Therapy planned in conjunction with speech therapists, brain gym, Munroe and VCOP (learning programs) strategies and also math's, reading and writing sessions.
- Experienced and professional with the organization aspects and running of camps, excursions and outings, with strong leadership and relationship building
- Skilled library technician and technical support with experience in office administration within a government environment, CASES21, edupay, HR, consent forms, Compass, Seesaw, up dating data, paying accounts, student daily absences, weekly newsletters, phone calls, book clubs and assisting principle, staff and students and general office work.
- Keen photographer with experience in filming and editing of both minor and major school concert productions and special events
- Skilled at working independently and collaboratively in a team environment.
- Learn and adapt quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
Disability Support Worker
EW Tipping/Vista - Bairnsdale
07.2011 - 02.2014
- Working directly with clients who have disabilities and assisted them with their daily activities such as organization of daily programs and activities, medical appointments, distribution of medications, first aid, transport, toileting showering, physiotherapy and catering.
- Changing colostomy bags in a sterile environment
- Accurately balance books and daily ledgers
- Daily recording of phone calls and events for each client in their personal files for future reference.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Adhered to company requirements for patient interactions and care standards.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Showroom Coordinator/Retail
Repco - Airport West
07.2007 - 12.2008
- Being primarily responsible for maintaining and updating retail presentation standards, ensuring that Plano-grams were current and that the stores internal floor plans and external presentation was maintained within company standards
- Working directly with clients, staff, companies and management to achieve maximum knowledge in automotives
- Daily use of word, excel and A.C.E software was to my advantage
- Successful cash handling, C.O.D's banking frequent deliveries and ordering stock from the warehouse were also part of my duties.
- Increased sales revenue through the development of promotional events and effective marketing strategies.
- Maintained an organized and visually appealing showroom, showcasing the latest products and trends.
Small Business Management
JD's Handyman services/self employed
02.2005 - 07.2007
- Small office administration
- Managed financial aspects of the small business, including budgeting, forecasting, and expense tracking to ensure profitability.
- Implementation of home-based bookkeeping, tele sales, invoicing, BAS statements, and tax returns
- Managed financial aspects of business, including budgeting, forecasting, and expense tracking to ensure profitability.
- Conducting internal sales and quotations
- Credit control, accounts payable and receivable and friendly customer service
- Gathering and managing a very successful customer base locally.
Customer Service
Wally's Bakery- Orbost
01.2003 - 08.2004
- Successful cash handling and daily banking
- Maintained and safely operated espresso and bakery machines
- Independent opening and closing of bakery
- Following OHS procedures
- Displayed exceptional customer service and communication skills.
- Set up for daily activity and cleaning/sanitizing of bakery area and restocking of supplies.
- Provided outstanding customer service.
Kitchen Hand/Waitress
Pinocchio's Pizza Restaurant- Lakes Entrance
03.2002 - 08.2002
- Exceptional customer service
- Acquired the skill of pizza making in a wood fired oven
- Waitressing
- Cash handling and eftpos
- Taking dining customers orders as well as phone orders.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Shop Assistant/Customer Service
5 Star Supermarket- Hervey Bay
12.1996 - 12.1997
- Completed daily tasks accurately and on-time to support shop needs.
- Streamlined store operations with effective inventory management and restocking practices.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisting customers in the selection and purchasing of items
- Ordering and restocking of fruit and vegetables
- Preparation of the delicatessen
- Selling and processing of Tattersall's lottery.
Education
Hillcrest Secondary College
MelbourneSkills
- Disability Awareness
- Daily living assistance
- Self-motivated
- Clear and effective communication both written and verbal
- A constant positive, warm and nurturing manner
- One on one with special needs
- Recreational Activities
- Respite Care
- Educational Support
- Computer savvy
- Ability to build co-operative relationships with staff, clients and management to achieve positive outcomes
- Sign language
- Documentation and Recordkeeping
References
- Sarah Walker, Newmerella Primary School, 03 5154 1620
- Pauline Bowman, EW Tipping, 0429 452 004
Timeline
Independent Disability Support Worker
B_able Support Services
04.2021 - Current
Disability Support Worker
EW Tipping/Vista - Bairnsdale
07.2011 - 02.2014
Education Support Staff
Newmerella Primary School-Newmerella
01.2010 - 04.2024
Showroom Coordinator/Retail
Repco - Airport West
07.2007 - 12.2008
Small Business Management
JD's Handyman services/self employed
02.2005 - 07.2007
Customer Service
Wally's Bakery- Orbost
01.2003 - 08.2004
Kitchen Hand/Waitress
Pinocchio's Pizza Restaurant- Lakes Entrance
03.2002 - 08.2002
Shop Assistant/Customer Service
5 Star Supermarket- Hervey Bay
12.1996 - 12.1997
Hillcrest Secondary College
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