Belinda Villano Martin
Pharmacy Assistant
Melbourne,Victoria
Summary
I consider myself to be hardworking and passionate job seeker with strong organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing my skills, time management and problem-solving abilities.
- I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Good communication and interpersonal skills for providing great customer service.
- I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacy Assistant position. Ready to help team achieve company goals.
- I am also detail-oriented team player with good organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Pharmacy Assistant
Newtons Pharmacy
06.2022 - 06.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Delivered Medication to sick and elderly.
- Would serve at least 60 customers daily increasing sales by 5-10% each week.
Community Gardener
Bella's Gardening
08.2019 - 05.2022
- Used trimmers and Hedging clippers for grounds maintenance.
- Used shears, pruners, and to prune and trim hedges and shrubs.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Prepared soil for planting and sowing.
- Weeding.
- Planting.
- Potting and repotting of plants into larger pots or transfer plants into ground.
- Laying of serval types of Mulch, Pea-straw, Hay, Bark, and stone, etc.
Voluntary Worker
Helping Hands Mission Inc.
06.2018 - 09.2018
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Assisted with event coordination and on-site support.
- Customer service.
- Responded to telephone enquiries and provided information about order status, store hours and store procedures.
- Maintained clean, neat, and operational facilities to serve program needs.
Personal Caregiver
Alfred John Martin
03.2010 - 08.2015
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided basic grooming and hygiene assistance to patients.
- Administered medication as directed by physician.
- Conferred with supervisor to discuss patient condition and medical care.
Inbound/Outbound Sales Agent
Great Weekend Holidays
02.2005 - 11.2005
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Established professional relationships with clients and call centre team members to boost trust, rapport and reliability.
- Utilized innovative sales techniques to upsell products and services.
- Selling Holiday deals and Holiday packages
Picker Packer
Red Cross Op Shop
04.2000 - 02.2001
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Worked fast to meet assigned daily picking quotas.
- Verified proper labelling and identification on all orders before shipment.
- Sorted and organized items in designated areas for easy access.
Counter Hand/ Waitressing
Chow Garden Restaurant
07.1997 - 10.1999
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Restaurant Waitress
Kitchen Ku Malaysian Restaurant
03.1997 - 01.1999
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Pharmacy Assistant - SIRCINDOO2 'S2, S3'
Guild Learning And Development
Hawthorn, VIC07.2023
Refresher Course On Responsible Service of Alcohol
Victorian Commission For Gambling And Liquor Regul
Online03.2018
Intermediate Computer Course
Wingate Avenue Community Centre
Flemington, Vic09.2015
Responsible Service of Alcohol Program
Victorian Commission For Gambling And Liquor Regul
Sunshine, VIC06.2014
Provide Responsible Gambling Services,
The Coffee Shop
North Melbourne, VIC05.2014
Food Handlers Course
Karingal Training
Sunshine, VIC02.2014
Be Your Best
Y.M.C.A Victoria
Melbourne, VIC07.2013
High School Diploma -
Collingwood College
Collingwood, VIC12.1996
Skills
- Excellent Interpersonal skills developed through customer service
- Well presented
- Very Enthusiastic
- Hardworking
- Honest
- Responsible
- Reliable
- Strong problem solving skills with best possible outcome
- Demonstrated ability to work in fast paced environment
Referee
CARSON AU
Former Boss and owner of Newtons Pharmacy
0412 928 938
ANNAH MUKWENA
Former Manager of Newtons Pharmacy
and Pharmacist in charge
0450 078 015
ADRIAN YU
Locum Pharmacist
0425 763 904
RYAN SUGRUE
Job Consultant at Job Find
Flemington
(03) 9376-0344
SAMANTHA COLLINS
Former Boss & Owner of
Great Weekend Holiday's
0411 489 175
Timeline
Pharmacy Assistant
Newtons Pharmacy
06.2022 - 06.2023
Community Gardener
Bella's Gardening
08.2019 - 05.2022
Voluntary Worker
Helping Hands Mission Inc.
06.2018 - 09.2018
Personal Caregiver
Alfred John Martin
03.2010 - 08.2015
Inbound/Outbound Sales Agent
Great Weekend Holidays
02.2005 - 11.2005
Picker Packer
Red Cross Op Shop
04.2000 - 02.2001
Counter Hand/ Waitressing
Chow Garden Restaurant
07.1997 - 10.1999
Restaurant Waitress
Kitchen Ku Malaysian Restaurant
03.1997 - 01.1999
Pharmacy Assistant - SIRCINDOO2 'S2, S3'
Guild Learning And Development
Refresher Course On Responsible Service of Alcohol
Victorian Commission For Gambling And Liquor Regul
Intermediate Computer Course
Wingate Avenue Community Centre
Responsible Service of Alcohol Program
Victorian Commission For Gambling And Liquor Regul
Provide Responsible Gambling Services,
The Coffee Shop
Food Handlers Course
Karingal Training
Be Your Best
Y.M.C.A Victoria
High School Diploma -
Collingwood College
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