Belinda McCormack
Edmonton,QLD
Summary
Dynamic team leader with a proven track record at Infinite Care, enhancing workflow efficiency and fostering a collaborative environment. Skilled in customer service and complex problem-solving, I implemented process improvements that streamlined operations and empowered team members, driving accountability and morale in a diverse workplace.
Overview
2026
2026
years of professional experience
Work History
Team Leader Hotel Services
Infinite Care
2022 - Current
- Led daily team operations, enhancing workflow efficiency and ensuring adherence to safety protocols.
- Coordinated training sessions for new members, fostering skill development and team cohesion.
- Implemented process improvements that reduced operational delays and streamlined project timelines.
- Monitored team performance metrics, providing feedback to drive continuous improvement and accountability.
- Resolved conflicts within the team, promoting a collaborative environment and enhancing overall morale.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Manager
Urban Habit Cafe
2017 - 2022
- Led daily team operations, enhancing workflow efficiency and ensuring adherence to safety protocols.
- Coordinated training sessions for new members, fostering skill development and team cohesion.
- Implemented process improvements that reduced operational delays and streamlined project timelines.
- Monitored team performance metrics, providing feedback to drive continuous improvement and accountability.
- Resolved conflicts within the team, promoting a collaborative environment and enhancing overall morale.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Certificate 3 Pathology - Pathology
TAFE QLD
QLD06.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Task delegation
- Goal setting
- Clear communication
- Safety procedures
- Employee onboarding
Timeline
Team Leader Hotel Services
Infinite Care
2022 - Current
Manager
Urban Habit Cafe
2017 - 2022
Certificate 3 Pathology - Pathology
TAFE QLD
Similar Profiles
Grace DaltonGrace Dalton
Personal Care Worker at Infinite CarePersonal Care Worker at Infinite Care
Joana LanacaJoana Lanaca
Volunteer at Infinite CareVolunteer at Infinite Care
Precious Iroh KingsleyPrecious Iroh Kingsley
Certified Nursing Assistant at Infinite CareCertified Nursing Assistant at Infinite Care
Ella BujoraElla Bujora
Manager at Guzman Y GomezManager at Guzman Y Gomez
Bella GrowdenBella Growden
Housekeeping at NAHousekeeping at NA