Accomplished Cargo Specialist with a proven track record at the Australian Department of Defence, enhancing operational efficiency and safety. Skilled in cargo handling and problem-solving, I excel in high-pressure environments, demonstrating adaptability and strong leadership. As a Corporal in the Army I managed a section of soldiers. I trained and guided my section in all daily tasks and operational requirements. My expertise in crane and forklift operation and fostering teamwork has significantly contributed to mission success and unit readiness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cargo Specialist
Australian Department Of Defense
05.2017 - 06.2024
Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
Collaborated with cross-functional teams to design customized solutions catering to specific client requirements for their cargo needs.
Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
Prepared hazardous material shipments in compliance with safe handling practices.
Contributed to overall unit readiness through diligent execution of individual soldier evaluations during both formal testing periods and everyday interactions.
Led physical fitness sessions that improved overall troop conditioning levels while also reinforcing teamwork principles within the squad dynamic.
Established a positive learning environment by fostering open communication and encouraging collaboration among trainees.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
Assembled, disassembled and maintained various weapons for operational readiness.
Café Manager
Lightning Ridge Bowling Club
11.2012 - 01.2015
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Bar Supervisor
Mumbos Bar
02.2011 - 08.2012
Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
Closed out cash register and prepared cashier report at close of business.
Enhanced customer satisfaction by implementing efficient bar operations and service standards.
Completed bar opening and closing procedures.
Waterproofer
Silicone Chicks
02.2010 - 01.2011
Increased longevity of building structures by applying high-quality waterproofing products in various environments.
Maintained a safe working environment by adhering to safety regulations and industry best practices.
Prepared and applied construction materials to build structures or fill gaps.
Mentored junior team members, sharing expertise and best practices to improve overall skill level and performance within the team.
Store Supervisor
Cold Rock Ice Creamery
01.2009 - 12.2009
Supervised daily operations by directing customer service, inventory and sales operations.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Conducted inventory analysis to determine optimal stock levels.
Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Technician's Assistant
Austar
11.2006 - 10.2008
Positively engaged with customers and maintained professional appearance as company representative.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Safely and effectively handled wide range of cleaning products and solutions.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Followed instructions from supervisor regarding daily job tasks and duties.
Retail Cashier
Hungry Jack's
01.2004 - 09.2006
Helped customers complete purchases, locate items, and join reward programs.
Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Provided excellent service through active listening skills, addressing customers'' needs effectively .
Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.