Summary
Overview
Work History
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Belinda Nicola

Georges Hall,Australia

Summary

Results-driven Business Development Manager with 19 years of experience in driving sales growth and enhancing team performance. Spearheaded initiatives to cultivate new business, ensure customer loyalty, and build strong partnerships. Expertise includes strategic market positioning, solution selling, and corporate negotiations, along with a focus on delivering impactful sales presentations and retaining key clients.

Overview

26
26
years of professional experience

Work History

Project Manager

Self employed
Sydney
2022.08 - Current

PROPERTY PROJECT MANAGER (PERSONAL PROJECT)Sydney | Jan 2023 – Aug 2025

  • Managed the full renovation and upgrade of own residential property, overseeing all phases from planning and budgeting to execution and completion.
  • Coordinated with contractors, suppliers, and local authorities to ensure timely delivery and compliance with regulations.
  • Developed project timelines, tracked expenses, and negotiated contracts, resulting in a 10% cost saving against initial estimates.
  • Implemented quality control measures and resolved unforeseen issues, ensuring high standards and on-time project delivery.
  • Enhanced property value and functionality through strategic improvements, including kitchen and bathroom remodels, landscaping, and energy-efficient upgrades.

BUSINESS DEVELOPMENT MANAGER / ACCOUNT MANAGER

AGL / CONNECTNOW
Sydney, Australia
2015.02 - 2021.12
  • Actively pursue new business opportunities to broaden the client base and stimulate growth.
  • Set and pursued aggressive sales targets, employing strategies to consistently achieve and exceed them.
  • Develop competitive quotes and proposals to meet client requirements and win contracts.
  • Conduct regular client visits to strengthen relationships and uncover additional sales opportunities.
  • Manage a portfolio of 72 clients in the real estate sector, ensuring high-quality service delivery.
  • Network at industry events to maintain a competitive edge and anticipate market trends.
  • Execute market share expansion strategies to reinforce the company's position in the industry.

BUSINESS DEVELOPMENT MANAGER / ACCOUNT MANAGER

M2 GROUP
Sydney, Australia
2009.01 - 2015.12
  • Expanded strategic partnerships, fueling organizational business growth.
  • Led market development efforts, seizing new business opportunities.
  • Delivered complex data solution sales with expert product knowledge.
  • Built a robust network of referral partners, boosting business influence and reach.
  • Managed major client accounts, guaranteeing outstanding service and satisfaction.
  • Collaborated with technical teams to provide customized client solutions.
  • Forged strong relationships with top-tier decision-makers, earning their confidence.
  • Crafted and executed strategic action plans to expedite business expansion.

BUSINESS DEVELOPMENT MANAGER

PRIMUS TELECOM
Sydney, Australia
2007.01 - 2009.12
  • Directed sales and business development initiatives, ensuring successful new product launches and key account management.
  • Fostered and maintained robust customer relationships, driving negotiations and overseeing order fulfillment processes.
  • Constructed and managed sales pipelines, securing business retention and executing strategic cross-selling of solutions.
  • Spearheaded complex data solutions sales, demonstrating expertise in managing intricate sales cycles.
  • Cultivated partnerships with industry associations and influenced decision-makers to secure and expand business opportunities.

BUSINESS DEVELOPMENT MANAGER

PEOPLE TELECOM
Sydney, Australia
2004.01 - 2007.12
  • Spearheaded management of three key regions, formulating and executing strategic plans.
  • Fostered alignment with industry associations to enhance corporate visibility and partnerships.
  • Initiated and propelled referral programs, resulting in top-tier sales performance.
  • Elevated company profile through targeted promotion, securing a competitive market position.
  • Successfully expanded market share by driving sales of cutting-edge telecom products.
  • Expertly managed client accounts, ensuring satisfaction and retention.
  • Cultivated and strengthened essential relationships with key stakeholders.

BUSINESS DEVELOPMENT MANAGER

OPTUS BUSINESS DIRECT
Sydney, Australia
2002.01 - 2004.12
  • Led sales and business development strategies, successfully launching new products and overseeing major accounts.
  • Fostered robust customer relationships with strategic negotiation and tailored interaction.
  • Orchestrated team training initiatives to boost performance and drive sales superiority.
  • Achieved elite sales standings by expertly marketing telecom solutions to small and medium enterprises (SMEs).
  • Increased market share with focused business tactics and relentless market penetration.
  • Maintained competitive advantage and industry visibility through active participation in industry associations.

GROUND CREW CUSTOMER SERVICE

VIRGIN AUSTRALIA
Sydney, Australia
2000.09 - 2002.09
  • Managed check-in and boarding processes, ensuring efficient passenger flow and adherence to schedules.
  • Provided timely and accurate information to passengers regarding flights, delays, and gate changes.
  • Resolved customer service issues, implementing effective solutions that enhanced passenger satisfaction and loyalty.
  • Assisted passengers with special needs, facilitating a safe and comfortable travel experience tailored to individual requirements.
  • Processed ticket sales, upgrades, and exchanges while identifying upselling opportunities to enhance passenger experience.
  • Handled baggage check-in and claims, coordinating with baggage handlers to minimize mishandling.
  • Collaborated with security personnel to maintain safety standards and address potential risks.

Skills

  • Project Lifecycle Management
  • Project Planning
  • Risk Management
  • Project Communication
  • Stakeholder Engagement
  • Cross-Functional Collaboration
  • Account Management
  • Resource Allocation
  • Leadership
  • Team Building
  • Territory Growth/Development

Hobbies and Interests

  • Beach
  • Jogging
  • Property Renovations

Languages

English

Personal Information

Title: Business Development Manager / Senior Account Manager

Timeline

Project Manager

Self employed
2022.08 - Current

BUSINESS DEVELOPMENT MANAGER / ACCOUNT MANAGER

AGL / CONNECTNOW
2015.02 - 2021.12

BUSINESS DEVELOPMENT MANAGER / ACCOUNT MANAGER

M2 GROUP
2009.01 - 2015.12

BUSINESS DEVELOPMENT MANAGER

PRIMUS TELECOM
2007.01 - 2009.12

BUSINESS DEVELOPMENT MANAGER

PEOPLE TELECOM
2004.01 - 2007.12

BUSINESS DEVELOPMENT MANAGER

OPTUS BUSINESS DIRECT
2002.01 - 2004.12

GROUND CREW CUSTOMER SERVICE

VIRGIN AUSTRALIA
2000.09 - 2002.09
Belinda Nicola