Belinda Nixon
Melbourne,VIC
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Prestigioustone Pty Ltd
Moorabin, VIC
10.2016 - 01.2021
- Greet and assist clients in a professional showroom environment, enhancing customer experience and supporting sales efforts.
- Manage day-to-day operations of the office and warehouse, ensuring seamless workflow and organization.
- Coordinate international orders and maintain ongoing communication with stakeholders in China to ensure timely procurement and delivery.
- Handle accounts receivable and payable using Xero, ensuring accurate financial records and timely payments.
- Oversee all office requirements, including inventory, supplies, and administrative functions.
- Prepare detailed quotations and proactively follow up with clients to convert leads into sales.
- Represent the company at both on-site and off-site meetings to promote product sales and maintain strong client relationships.
Client Services Manager
Freelance Contractor Management Solutions Pty Lt
Richmond, VIC
06.2011 - 06.2013
- Supported the day-to-day management of customer and client stakeholder accounts, ensuring service delivery met high standards and service level agreements.
- Acted as a key liaison between internal departments including compliance, payroll, legal, and IT to facilitate streamlined communication and problem-solving.
- Built and maintained long-term client relationships by offering consistent, tailored support for freelance and independent contractors navigating complex tax and employment frameworks.
- Collaborated with sales and onboarding teams to ensure seamless transitions for new clients and contractors, resulting in increased satisfaction and retention.
- Identified service delivery gaps and recommended improvements to internal workflows, increasing efficiency and reducing issue resolution time by 25%.
- Provided guidance and support on legislation and compliance updates, keeping clients and contractors informed and aligned with relevant regulations.
Receptionist/Executive Assistant
Takle Developments Pty Ltd
Bentlegh East
02.2007 - 05.2011
- Provide comprehensive administrative support to the Director, managing calendar, travel, correspondence, and confidential documentation.
- Coordinate and track feasibility studies for property redevelopment projects, gathering data and preparing reports.
- Act as primary liaison between the company and local town planning councils, architects, engineers, and utility companies to facilitate smooth project execution.
- Prepare and submit applications, planning proposals, and documentation required for council approvals and permits.
- Maintain accurate records, manage office supplies, and ensure efficient day-to-day office operations.
- Organize internal and external meetings, including agenda preparation, venue booking, and minute taking.
Education
Certificate IV Business Administration (Travel) - Business Administration And Management
TAFE Ashmore Campus
Gold Coast, QLD12-1995
High School Diploma -
The Gap State High School
Brisbane, QLD12-1991
Certificate IV - Youth Work
Holmesglen Institute of TAFE
Moorabbin, VICSkills
- Effective communication
- Time management
- Client relationship management
- Problem solving
Certification
- Current Working With Children Check
- Open Drivers License
References
References available upon request.
Timeline
Office Manager
Prestigioustone Pty Ltd
10.2016 - 01.2021
Client Services Manager
Freelance Contractor Management Solutions Pty Lt
06.2011 - 06.2013
Receptionist/Executive Assistant
Takle Developments Pty Ltd
02.2007 - 05.2011
Certificate IV Business Administration (Travel) - Business Administration And Management
TAFE Ashmore Campus
High School Diploma -
The Gap State High School
Certificate IV - Youth Work
Holmesglen Institute of TAFE
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