Hi, I’m
Belinda Phillips
Shepparton,VIC
Summary
My main objective is to gain the opportunity to utilise my passion and dedication to help and make people’s lives better.
Overview
19
years of professional experience
1
Certification
Work History
Department of Human Services
Disability Worker
06.2006 - 06.2009
Job overview
- Tasks and Duties
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
Beechworth Secondary College
Full Integration Aide
06.2007 - 03.2009
Job overview
- Supported teaching staff with implementing modified learning to students
- Assisting with toileting
- Transport
- Report writing
- Attending personal development
- Advocation for students
Connextions
Disability Worker
04.2018 - Current
Job overview
- Disability Worker
- Operated equipment and tools to ensure efficient workflow in daily operations.
- Assisted team members with tasks, fostering a collaborative work environment.
- Followed safety protocols to maintain a secure workplace for all employees.
- Monitored inventory levels and reported discrepancies to supervisors promptly.
- Executed quality control checks to uphold product standards consistently.
- Trained new staff on operational procedures
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moving and transporting clients
- Manual handing
- Medication administration
- First aide and CPR
- Peg feed .
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
PALS-Providing All Living Support
Disability Worker
01.2009 - 03.2018
Job overview
- Disability Worker
- Operated equipment and tools to ensure efficient workflow in daily operations.
- Assisted team members with tasks, fostering a collaborative work environment.
- Followed safety protocols to maintain a secure workplace for all employees.
- Monitored inventory levels and reported discrepancies to supervisors promptly.
- Executed quality control checks to uphold product standards consistently.
- Trained new staff on operational procedures and best practices effectively.
- Identified process bottlenecks and suggested improvements for enhanced productivity.
- Maintained accurate records of daily activities and production outputs diligently.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Disabilities Certificate
01.2006
Skills
- Excellent verbal and written communication skills
- Competent user of MS Office suite
- Service improvement
- Initiative and development of innovative ideas
- Proactive team member
- Time management
- Prioritisation of work commitments
- Ability to work in a team
- Ability to work autonomously
- Ability to manage multiple tasks
- High level of personal motivation
- Initiative
- Resilience
- Positive attitude
- Commitment to continual learning
- Personal growth and development
- Professional standard of personal presentation
- Discretion
- Ability to maintain confidentiality
Custom
Excellent verbal and written communication skills, Competent user of MS Office suite (MS Word, and MS Outlook), Cope well with managing a wide range of activities and tasks, Actively seek opportunities for service improvement and can initiate and develop innovative ideas, Proactive team member with the ability to work effectively with a wide range of people and groups committed to organisational goals, objectives and decisions, Manage time and prioritise work commitments when under pressure, and ensure deadlines are consistently met without compromising quality standards, Able to work in a team or autonomously, Ability to manage multiple tasks and challenges, Demonstrate a high level of personal motivation, initiative and resilience, Have a positive attitude to work and achievement of performance targets and standards, Committed to continual learning, personal growth and development, Consistently maintain a professional standard of personal presentation, Discreet and have the ability to maintain confidentiality and protect the integrity of information that is confidential to an organisation
Custom
Available on request
Certification
Certificate 4 in Disability Support 2006
First aide CPR. 2026
Working with children
NDIS worker screen
Vehicle license
Languages
English
Professional Working
Timeline
Disability Worker
Connextions
04.2018 - Current
Disability Worker
PALS-Providing All Living Support
01.2009 - 03.2018
Full Integration Aide
Beechworth Secondary College
06.2007 - 03.2009
Disability Worker
Department of Human Services
06.2006 - 06.2009
Disabilities Certificate
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