Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

BELINDA ROBB

Botany,NSW

Summary

I am a dedicated Operations and Logistics Manager with a proven track record of successfully overseeing operations in dynamic environments. Demonstrates exceptional leadership in managing teams, implementing efficient systems, and maintaining a strong commitment to ethical and sustainable practices. Adept at collaborating with diverse individuals, fostering positive workplace cultures, and achieving operational excellence.

Overview

19
19
years of professional experience

Work History

Operations Manager

ReLove
Botany, NSW
07.2022 - Current
  • I communicate with individuals from a range of backgrounds, including the socially disadvantaged, different ethnic and cultural groups, a variety of age ranges and members of the general public.
  • I consistently demonstrated ethical practice while dealing with sensitive client issues.
  • Day to day running of a Large warehouse with teams of up to 25 Volunteers and 6 paid staff.
  • Implemented new safety training programs resulting in a decrease in workplace injuries, improving employee morale and productivity.
  • Organization and implementation of all Teams and items coming in and out of a warehouse.
  • Allocation of tasks to corporate volunteers.
  • Collaborated with volunteers to efficiently handle and distribute donated items, serving 1000+ individuals in need
  • Pick and Pack of client orders.
  • Development and maintaining of relationships with Suppliers, customers and key stakeholders, clients and caseworkers from multiple organizations and backgrounds.
  • I showed compassion and understanding to people who have Trauma.
  • Implement and maintain effective inventory management systems, including the use of Marapost and Square space reports to improve accuracy and efficiency of stock control and ordering processes
  • Set-up and running of online store.

ECommerce and Operations Manager

One Little Footy Fan
Botany, NSW
03.2005 - Current
ReLove
  • Primary responsibilities include : Buyer, Customer Service, Systems Co-Ordinator, Marketing and Magento webmaster overseeing all website content writing and design and managing customer service policy
  • Systems Co-Ordinator, Marketing and Magento webmaster
  • Inventory Management and Control
  • Responsible for dispatching orders efficiently, resulting in increased customer satisfaction and repeat business.
  • Responsible for ordering stock and keeping inventory up to date
  • Manage Magento website and M2ePro and Omnivore integrations and monitoring
  • Use of Xero accounting system and BAS/PAYG calculations and submissions
  • Extensive use of MS Office including Word, Excel, Onenote and Outlook
  • Implemented M2ePro integration for Magento website, resulting in improved inventory management.
  • Extensive use of MS Office including Word, Excel

Independent Contractor

City Beach Software Pty Ltd
SYDNEY, 2000
09.2022 - 01.2024
  • Assisting Seller onboarding team, with Retailer mapping to Marketplaces. eBay Amazon, Kogan, Catch, My Deal, TradeMe, BBQs Galore, and others.

Education

Diploma of Teaching - Primary And Pre-school

Christchurch College of Education
Christchurch, New Zealand
11-1992

Bachelor of Education And Maori - Education and Maori

Canterbury University
Christchurch, New Zealand

Skills

  • Accounting Software
  • Active Listening
  • Answer Incoming Calls
  • Assist Visitors
  • Branding Process
  • Caring
  • Communication
  • Compassion
  • Consultative Services
  • Cost Effectiveness Analysis
  • Courteous
  • Creativity
  • Growth Strategy
  • Highly Organized
  • House Keeping
  • Inventory Control
  • Magento
  • Management
  • Marketing
  • , Maropost,
  • Microsoft Excel,
  • Microsoft Office,
  • Microsoft
  • OneNote
  • Microsoft Word
  • Multitasking
  • Office Management
  • Online Learning
  • Organized
  • Positive Thinking
  • Problem Solving
  • Resiliency
  • Self Confidence
  • Sensitivity
  • Shopify
  • Thrive On Challenges
  • Time Management
  • Willing to Learn
  • Xero Software

Volunteer Work

Plates4mates

  • Cooking and distribution of meals to the homeless in central Sydney • Sydney, NSW • 04/2023 - ongoing

ReLove

  • Pick and packing of item chosen by families coming in to the warehouse to furnish their homes.

Timeline

Independent Contractor

City Beach Software Pty Ltd
09.2022 - 01.2024

Operations Manager

ReLove
07.2022 - Current

ECommerce and Operations Manager

One Little Footy Fan
03.2005 - Current

Diploma of Teaching - Primary And Pre-school

Christchurch College of Education

Bachelor of Education And Maori - Education and Maori

Canterbury University

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BELINDA ROBB