Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Early Up Landscaping and Garden Maintenance
Chinderah
08.2023 - Current
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Scheduled and diarised all landscaping and maintenance jobs.
Scheduled all quoting appointments.
Managed and maintained emails in Outlook.
Invoiced using Xero.
Client Liaison Officer.
Provided administrative support to the executive team.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Chased up outstanding payments.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Managed database systems containing customer contact information.
Managed incoming calls and answered questions from customers regarding products and services offered by the company.
Responded effectively to sensitive inquiries or complaints.
Prepared and prioritized calendars and correspondence.
Head Swim Instructor
Caba Waterbabies
03.2018 - Current
Built relationships with parents and swimmers and provide excellent customer service to the parents to ensure there needs and expectations are met.
Assessed swimming skill levels for each student and placed accordingly depending on results.
Teach and mentor new instructors in the water.
Teach babies, toddlers and kids how to swim.
Head Swim Instructor
Nepean Aquatic Centre
01.2014 - 01.2018
Mentored and taught new instructors in the water.
Performed Reception duties, welcoming customers and booking lessons, processing the accounts and answering the telephones.
Planned and implemented swim instruction lessons for all levels of swimmers.
Tupperware Consultant
Tupperware
01.2012 - 01.2014
Explained products and prices to customers, demonstrating use of products.
Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Ordered or purchased supplies to maintain optimum inventory
Wrote and recorded orders for merchandise or entered orders into computers.
Senior Legal Secretary
Keddies Solicitors
Sydney, NSW
01.2003 - 06.2010
Composed and revised legal documents, letters and court documents.
Coordinated and scheduled meetings and telephone conferences.
Received and disbursed incoming mail.
Opened new client files.
Processed and distributed bills to clients.
Acted as liaison between clients and attorneys and clearly communicated messages with accuracy and detail.
Prepared clients files for court and for briefs to Counsel, collating documents and exhibits and preparing schedules for all documents.
Legal Secretary
Matthews Dooley and Gibson
10.1999 - 01.2003
Drafted letters and prepared legal correspondence for attorney, other parties and clients.
Received and disbursed incoming mail.
Coordinated and scheduled meetings and telephone conferences.
Checked office supplies stock and placed orders to maintain levels.
Opened new client files.
Acted as liaison between clients and attorney.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
Erskine Park High School
Erskine Park, NSW
10.1999
Skills
Customer Service
Highly organised
Works well under pressure
Communication skills
Leadership experience
Scheduling
Calendar Management
Data Entry
Invoice Processing
Database Management
Additional Information
REFEREES
Dan White - Owner of Early Up - 0422 609 990
Roxanne Gell - Officer Manager of Early Up - 0423 666 931
Alana Alison - Legal Secretary - 0418164223
Trish Roy - Owner of CabaWater Babies - 0404 156 195
Timeline
Administrative Assistant
Early Up Landscaping and Garden Maintenance
08.2023 - Current
Head Swim Instructor
Caba Waterbabies
03.2018 - Current
Head Swim Instructor
Nepean Aquatic Centre
01.2014 - 01.2018
Tupperware Consultant
Tupperware
01.2012 - 01.2014
Senior Legal Secretary
Keddies Solicitors
01.2003 - 06.2010
Legal Secretary
Matthews Dooley and Gibson
10.1999 - 01.2003
Erskine Park High School
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