Belinda Whyte

• Monitored premises to ensure safety and security for clients and personnel.
• Conducted regular inspections to identify potential hazards and security breaches.
• Maintained accurate incident reports and documentation for management review.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

• Assisted pharmacists in preparing medication, verifying dosage, and labeling prescriptions..
• Trained new staff on operational procedures and pharmacy software systems to enhance productivity.
• Developed strong relationships with customers through personalized service and follow-up communications.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Updated computer system with current customer, payment and inventory information.
• Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
• Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
• Maintained clean and organized work environment, adhering to health and safety standards.
• Processed payments for prescriptions and accurately completed cash and credit card transactions.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply..
• Managed opening and closing duties for pharmacy.
• Performed various operational activities with strong commitment to accuracy, efficiency, and service quality.

• Working on a Mac which included input of data and updating the current book. I needed accuracy. To update the book required altering of graphics to be print ready and keying in nutritional information that needed to be accurate because its main users were diabetics & people with health issues. I also worked on an educational project to be used in Australian schools.
• I worked on a Mac with the following software: Adobe Photoshop, InDesign and Illustrator. I was required to meet printing deadlines.
• Finding accurate nutritional information for food products
• Meeting printing deadlines
• Product photograph sourcing
• Database input
• Finding the correct photo to coincide with the food product from the correct country, e.g. Australia, England and America.

• Owner – Dowerin News Agency, Gift Shop & Pharmacy lines in rural Western Australia.
• Open and closing shop procedures, ordering, customer liaison, cash handling & banking, daily takings, early hours, product knowledge, special orders. I am community minded.