Belinda Wishart
Wagga Wagga,NSW
Summary
Assistant Director at Goodstart Early Learning, enhancing team operations and fostering a collaborative environment, looking for my next challenge in building my skill set in the Director role. Skilled in staff management and problem resolution, I've significantly boosted company morale and employee retention. Applying business administration to achieve operational excellence and support child development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Director
Goodstart Early Learning
02.2008 - Current
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Fostered a positive centre culture by promoting open communication among staff members and celebrating successes together as a team.
- Oversee and finalised bookings and transitions during end of year planning.
- Supporting and guiding educators to solve problems that arise with parents, children or colleagues.
- Account management in Xap and assisting new parents/guardians with CCS application questions, account set up, billing support.
- Maintained professional demeanor by staying calm when addressing unhappy or angry parents.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Working directly with vulnerable families. Open communication with Support agencies working directly with families within our service.
- Working with in all age groups across the centre.
- Collaborated with parents to address individual child needs regularly.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Applied play-based strategies to provide diverse approaches to learning.
Sales Assistant
Sportsmans Warehouse
11.1999 - 07.2010
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Executed visual merchandising strategies to attract customers and drive sales.
Childcare Educator
Wiradjuri Childcare Centre
06.2007 - 02.2008
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Chidcare Educator
Jack and Jill Early Childhood Centre
01.2007 - 06.2007
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Childcare Educator -Casual
Kids Academy
07.2006 - 10.2006
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Supervised and interacted with children from 6weeks - school aged
Childcare Educator ( Including Inclusion Support)
Amy Hurd Child Care Centre
01.2004 - 07.2006
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Provided individualized instruction and support to meet personal needs of each child.
Education
Diploma of Children's Services - Early Childhood Education
TAFE
Wagga Wagga, NSW08.2006
Higher School Certificate -
Mount Austin High School
Wagga Wagga, NSW10.2001
Skills
- Staff Management
- Business Administration
- Employee Relations
- Team Operations
- Risk Analysis
- Operations Management
- Staff Coordination
- Teamwork and Collaboration
- Problem Resolution
- Documentation And Reporting
- Strategic Planning
Certification
- First Aid Certificate
- Working with Children Check - WWC1607752E
Timeline
Assistant Director
Goodstart Early Learning
02.2008 - Current
Childcare Educator
Wiradjuri Childcare Centre
06.2007 - 02.2008
Chidcare Educator
Jack and Jill Early Childhood Centre
01.2007 - 06.2007
Childcare Educator -Casual
Kids Academy
07.2006 - 10.2006
Childcare Educator ( Including Inclusion Support)
Amy Hurd Child Care Centre
01.2004 - 07.2006
Sales Assistant
Sportsmans Warehouse
11.1999 - 07.2010
Diploma of Children's Services - Early Childhood Education
TAFE
Higher School Certificate -
Mount Austin High School
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