Belinda Duxbury

• Provide regional support in developing, implementing, monitoring and reviewing contractual engagement activities ensuring offices are compliant with engagement requirements as outlined within government deeds primarily through regular support and guidance to managers and frontline staff in line with business objectives.
• Support clients in developing goals and social skills, improving individual wellness and productivity.
• Working with client barriers to prepare and remain in sustainable employment by designing individualised service plans that took into account clients' goals and preferences.
• Provide emotional support and advocate for clients with complex needs, by referring to most appropriate community and welfare services.
• Reduce process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Establish relationships with clients, employers, training organisations and community services in office local areas.
• Remain updated with 'The Department of Educations Skills and Employment" and Centrelink payments and requirements.
• Identify opportunities to develop engagement activities that will result in maximum performance eg bonus outcomes
• Delivery of job search training workshops to clients
• Management of Budgets and P&L, ensuring strategies are in place for business to be profitable
• Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Evaluate employees' strengths and assigned tasks based upon experience and training.
• Develop and maintained relationships with customers and suppliers through account development.
• Recruited and hired top performers to add talent and value to existing teams.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Maintain accurate records and full compliance inline with government regulations and Campbell Page policies, procedures and processes.
• Efficiently assisted consultants and managers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
• Liaised with community members, recommending resources and programs whilst promoting Campbell Page services.

In 2006, Hender Care was the largest nursing and support agency in South Australia, due to a contract commencing on the 18th December, 2006 with the Department of Veteran Affairs I was contracted to recruit 250 support staff, these included Domestic Assistance, Personal Carers:

• Establish and built relationships with Job Network, Disability and Training organisations.
• Recruited 250 support staff for Sydney Metro and Central Coast district
• Advertise, Source, Screen, Telephone interview, Face to Face interview, Reference Check,
• Facilitate Inductions, ensuring all paperwork is collected; paperwork is completed correctly, issuing uniforms, and photo name badges
• Emailed activity reports daily to the General Manager
• Coach and guided candidates in relation to the interview process
• Offered friendly and efficient service to candidates whilst handled challenging situations with ease.
• Creating and reformatting resumes and wrote descriptive profiles on each successful candidate.
• Proved successful working within tight deadlines and fast-paced atmosphere.

Westaff and Trogan Workforce- Account Manager, Manpower-Project Recruitment Consultant Oz Jobs- Recruitment Consultant and Employment National-Job Placement Officer

• Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
• Operated and maintained applicant tracking and candidate management systems.
• Coordinated incoming job requisitions and applications.
• Assisting candidates with interviews, by reformatting resumes, assisting with selection criteria and personal grooming
• Assess and guided candidates to increase their skill base through organisations courses through training companies in the local community
• Visitation of employers on a regular bases to ascertain needs and build relationships
• Identify and qualify new business, target leads and convert sales, to grow and promote business.
• Build customer relationships with existing and new clients
• Remained updated with all OH&S requirements, industry awards and specific client awards.
• Developed lists of qualified candidates for corporate hiring managers.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Verified applicant references and employment details.
• Hired employees and initiated new hire paperwork process.
• Explained human resources policies, procedures, laws, standards and regulations to each employee.
• Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
• Advocated for staff members, helping to identify and resolve conflicts.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.