Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
References
Timeline
Generic

Bella Anderson

Cleveland,QLD

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hospitality Front of House

Sushi Point
Cleveland And Capalaba
02.2023 - 06.2024
  • Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction
  • Answered telephone to make reservations and take orders
  • Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions
  • Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests
  • Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained
  • Handled cash transactions accurately while maintaining proper cash handling procedures
  • Streamlined front of house operations for increased efficiency and optimal guest experience
  • Reset tables between guests by restocking low items and wiping down surfaces
  • Monitored food and beverage supplies, assisting with restocking when needed
  • Greeted customers and provided menus upon arrival to dining room.

Education

Currently in Year 11 And Studying: English, Math, Hospitality Practices, Childcare And Visual Arts. -

Cleveland District State High School
Cleveland, QLD

Skills

  • Cleanliness standards
  • Adaptable mindset
  • Professional Appearance
  • Positive demeanor
  • Team player attitude
  • Food safety understanding
  • Phone Etiquette
  • Cash handling proficiency
  • Payment Processing
  • Order Taking
  • Money Handling
  • Cleaning
  • Cash Register Operation
  • Table clearing
  • First Aid/CPR
  • Organizational Skills
  • Time Management
  • Fast Learner
  • Problem-Solving
  • Respectful and Compassionate

Certification

  • First Aid and CPR Certification
  • Certificate II in Health Support Services

Volunteer Experience

ANZAC DAY CATERING FOR CLEVELAND DISTRICT STATE HIGH SCHOOL PARADE, I was selected to help with the catering for our Anzac Day ceremony in 2024.

Accomplishments

  • Cleveland High Bronze award - District champion for football and basketball
  • Principals Merit award

References

References available upon request.

Timeline

Hospitality Front of House

Sushi Point
02.2023 - 06.2024

Currently in Year 11 And Studying: English, Math, Hospitality Practices, Childcare And Visual Arts. -

Cleveland District State High School

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Bella Anderson