Bella Bailey
Sippy Downs,QLD
Summary
Motivated high school student looking for part-time work. Intending to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Waitress
Sun Sushi
SIPPY DOWNS, Queensland
07.2023 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean workstation by restocking supplies, and wiping down counters.
- Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Stocked server areas with supplies before, during and after shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Assisted other wait staff members in times of heavy customer traffic.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Set up food stations and dining areas to prepare for the next shift or large parties.
Hospitality Team Member
Tziki Bar & Restaurant
Forrest Glen, Qld
01.2023 - 07.2024
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Collaborated with various team members to meet customer requests
- Cleared and reset tables to keep the dining room and work areas clean
- Used slow periods to restock supplies, ice, trays, and delivery bags
- Inspected dishes and utensils for cleanliness
- Resolved customer complaints promptly and professionally to maintain a positive reputation
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items, and recorded order information
- Served food and beverages promptly with focused attention to customer needs
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Seated customers in a timely manner by managing reservations and waitlists skillfully.
Warehouse Assistant
Skinkandy
Maroochydore, QLD
09.2022 - 01.2023
- Processed required paperwork to expedite handling of shipped and received goods
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Sorted and delivered materials to different work areas and staff
- Packaged and shipped orders accurately to promote safe and quick delivery to customers
- Prepared orders for shipment by picking, packing, and labeling merchandise
Work Experience
Envious Beauty and Co
Minyama, Qld
07.2022 - 09.2022
- Suggested treatments and styles to suit customer appearance and fashion choices
- Assessed customer hair texture, treatment history, and desired outcome to determine services required
- Recorded notes for future reference about customer preferences and services delivered
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Maintained counter and display areas for cleanliness and organization
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
- Learned and adapted quickly to new technology and software applications
- Worked well in a team setting, providing support and guidance.
Education
Year 11 -
Chancellor State College
Qld12.2025
Skills
- Maintaining Clean Work Areas
- Customer Inquiries
- Understanding Customer Needs
- Microsoft Office
- Cleaning Practices
- Service Quality
- Multitasking
- Reading Comprehension
- Safe Food Handling
- Customer Service
- Cash Handling
- Order Taking
- Point of Sale Systems
References
- Envious Beauty, Alicia Vaisnys, Owner, 0467 473 478
- SkinKandy, Amanda Wills, Manager, 0401 300 406
- Tziki Bar & Restaurant, Keira Willis, Owner, 0415 238 714
References
References available upon request.
Timeline
Waitress
Sun Sushi
07.2023 - Current
Hospitality Team Member
Tziki Bar & Restaurant
01.2023 - 07.2024
Warehouse Assistant
Skinkandy
09.2022 - 01.2023
Work Experience
Envious Beauty and Co
07.2022 - 09.2022
Year 11 -
Chancellor State College
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