Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella Charles

Sarina,Qld

Summary

Personable Pharamcy Assiant

professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Terrywhite Chemmart Sarina
09.2022 - 08.2024
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Greeted customers at counter and provided excellent customer service.
  • Organized pharmacy area to maintain clean and orderly environment.

Pharamacy Assistant

Discount Drug Store
06.2020 - 09.2022
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.

Education

Sarina State High School
Sarina, QLD
11.2023

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Organizing supplies
  • Receiving incoming supplies
  • Multitasking
  • Customer Service
  • Organizational Skills
  • Teamwork and Collaboration
  • Problem-Solving
  • Excellent Communication
  • Active Listening
  • Customer care standards
  • Attention to Detail
  • Decision-Making
  • Critical Thinking
  • Time Management
  • Task Prioritization
  • Pharmacy protocols

Timeline

Pharmacy Assistant

Terrywhite Chemmart Sarina
09.2022 - 08.2024

Pharamacy Assistant

Discount Drug Store
06.2020 - 09.2022

Sarina State High School

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Bella Charles