Bella Dehal
Melbourne,VIC
Summary
As a dedicated and accomplished Registered Nurse with diverse experience across general practice, community settings, case management in home care packages and NDIS, and clinical recruitment, I have consistently prioritised compassionate care and regulatory adherence. My background includes managing complex cases, ensuring compliance with regulatory standards, and recruiting top talent to enhance healthcare delivery. Having worked internationally, including in the UK, I bring a global perspective and a wealth of experience to your organisation. I am eager to leverage my expertise to contribute to your team's success and make a meaningful difference in consumer centered care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Compliance Officer / Care Manager
People First Healthcare
2023.07 - Current
- Policy Development and Implementation: Develop and implement policies and procedures to ensure compliance with regulatory standards and guidelines - responsible for development of 13 clinical policies.
- Audit and Monitoring: Conduct regular audits and assessments to ensure adherence to clinical compliance standards. Conducting ongoing audits on consumer's help plans and case notes, providing feedback to care managers.
- Analyse audit findings and develop action plans to address areas of non-compliance.
- Training and Education: Provide training sessions for staff on compliance-related topics, including privacy, documentation standards, and infection control. E.g; Training sessions on incident management system and clinical care rehister.
- Develop educational materials and resources to support ongoing staff training and development.
- Risk Management: Identify potential risks to clinical compliance and develop strategies to mitigate them
- Investigate incidents of non-compliance and implement corrective actions to prevent recurrence.
- Documentation and Reporting: Maintain accurate records of compliance activities, including audits, training sessions, and incident reports
- Prepare regular reports for management and regulatory agencies to demonstrate compliance with standards.
- Patient Assessment and Care Planning: Conduct comprehensive assessments of consumer' needs and develop individualised care plans
- Coordinate with interdisciplinary team members to ensure holistic care delivery.
- Quality Improvement: Participate in quality improvement initiatives to enhance the overall quality of care provided
- Collect and analyse data on key performance indicators to identify areas for improvement.
- Family and Caregiver Support: Communicate regularly with consumers' families and caregivers to provide updates on their care and address any concerns
- Provide education and support to families on caring for their loved ones.
- Staff Supervision and Training: Supervise care staff, providing guidance and support to ensure the delivery of high-quality care
- Conduct staff training sessions on topics such as resident safety, infection control, and dementia care.
- Leadership and Adaptability: Demonstrate strong leadership skills in managing dual responsibilities effectively, prioritising tasks, and adapting to changing demands.
Nursing Tutor
Self Employed
2023.01 - Current
- Developed and implemented comprehensive OSCE training programs tailored to the specific needs of nursing students.
- Conducted one-on-one coaching sessions and group workshops to enhance clinical skills and critical thinking.
- Utilised a variety of teaching methods, including simulations and case-based learning, to ensure students are well-prepared for the OSCE.
Clinical Recruiter
Cohesion Recruitment
2022.06 - 2023.04
- Responsible for the recruitment of support workers and nursing staff to health and social care clients.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Screening, interviewing, direct sourcing and hiring qualified candidates to provide clinical services in a variety of specialities.
- Guiding possible candidates through the employment process from phone screening until final interview.
- Utilising word and excel programs
- Organised open house events for prospective candidates, showcasing company culture and benefits while fostering relationships with potential hires.
- Developed and implemented onboarding and orientation programs for new employees.
Registered Nurse/Nurse Immuniser
Your Community Health
2021.11 - 2022.05
- Played a pivotal role in establishing a new respiratory clinic by collaborating on stock procurement, emergency equipment management, and nurse and GP training.
- Provided high-quality care to diverse populations, overseeing patient admission and triaging based on acuity and appropriate department admission.
- Assessed patients' respiratory status and identified potential complications.
- Administered medications and treatments such as nebuliser therapy and oxygen therapy.
- Monitored patients' vital signs and reported to GPs as necessary.
- Assessed the need for home care and provided education for home care management to patients and caregivers.
- Collaborated with healthcare providers like Diabetes Educators and Physical Therapists to coordinate care for patients with complex needs.
- Assessed patients' immunisation status, administered vaccinations per protocols, and educated patients and caregivers on vaccination benefits and risks.
- Monitored patients for adverse reactions to vaccinations and documented administration in electronic medical records.
- Stayed updated with vaccination recommendations from organisations like the CDC.
- Maintained vaccine inventory, ensured cold chain management, and provided training to colleagues on vaccination administration.
Registered Nurse
Medical One
2016.11 - 2021.11
- Conducted health assessments, including vital signs, measurements, and physical exams.
- Provided preventive care services such as immunisations, screenings, and patient education.
- Managed chronic conditions like diabetes, hypertension, and asthma through education and monitoring.
- Administered medications, including injections, oral medications, and inhalers.
- Communicated effectively with patients, providing health and medication information.
- Coordinated care with other healthcare providers and maintained accurate patient records.
- Demonstrated clinical skills in wound management, immunisations for all ages, assisting in procedures, stoma care, injections, IV therapy, and more.
- Managed treatment room stock and maintained cold chain integrity.
- Conducted patient recalls and utilised audit tools like POLAR, while handling reception duties such as billing and appointment scheduling using ZEDMED software.
Registered Nurse
St Albans Endoscopy Clinic
2016.01 - 2017.01
- Ensured prompt and courteous service delivery in the endoscopy clinic, creating a supportive environment for optimal patient experience.
- Collaborated effectively with staff, patients, families, and medical professionals to tailor personalised care plans.
- Provided comprehensive assistance throughout endoscopy procedures, including positioning and monitoring.
- Demonstrated expertise in biopsies, specimen collection, and maintaining patient comfort and safety.
- Adhered to protocol in setting up scopes and equipment, ensuring procedural integrity.
- Ensured precise patient identification and procedure matching for accurate documentation and execution of care.
- Facilitated seamless clinical handovers to recovery room nurses for continued post-procedure care.
Registered Nurse
Albert Road Clinic
2016.04 - 2016.09
- Conducted comprehensive physical and mental assessments, addressing patient needs and documenting changes in risk levels and mental state.
- Managed ECT experiences, handling recovery, discharge, and admission paperwork efficiently.
- Enhanced clinical decision-making by performing thorough psychosocial assessments throughout patient stays.
- Implemented crisis prevention interventions to ensure safety and security on the unit, promptly responding to emergent situations.
- Conducted triage for incoming patients, determining severity of injuries and illnesses.
- Provided coverage across various psychiatric units, maintaining high standards of care for diverse patient populations.
Education
Bachelor of Nursing -
Victoria University
Melbourne, VIC12.2015
Diploma of Nursing -
Australian Nursing & Midwifery Foundation (ANMF)
Melbourne, VIC12.2013
Skills
- Risk Mitigation
- ISO14001:2014 Compliance
- Vulnerability examination
- Performance Evaluation
- Accreditation standards
- Quality Control
- Risk Assessment
- Regulations enforcement
- Internal Policy Implementation
- Safety Compliance
- Compliance Reporting
- Compliance Monitoring
- Audit Documentation
- Policy analysis
Certification
- APHRA Registration: NMW0001889373
- NMC Registration (UK) – registration currently lapsed, happy to apply for readmission.
- Nurse Immuniser Certificate – Melbourne University
- Yellow Fever Vaccination Course
- Identifying and Responding to Domestic and Family Violence – Melbourne University
Values
- DISC Assessment: Influence
- Integrity: Demonstrating honesty, reliability, and ethical behavior in all actions.
- Empathy: Showing understanding and compassion towards others' emotions and perspectives.
- Adaptability: Being flexible and open to change, with the ability to thrive in diverse environments.
- Initiative: Taking proactive steps to identify and solve problems, showing self-motivation and drive.
- Teamwork: Collaborating effectively with others, fostering a positive and supportive team environment.
- Resilience: Remaining composed and persistent in the face of challenges or setbacks.
- Accountability: Taking ownership of responsibilities and outcomes, holding oneself and others to high standards.
- Communication: Effectively expressing ideas and actively listening to others, fostering clear and open dialogue.
- Creativity: Thinking innovatively and generating new ideas to approach tasks and solve problems.
- Leadership: Inspiring and guiding others towards shared goals, demonstrating confidence and decisiveness.
References
Reference to be provided at request
Timeline
Clinical Compliance Officer / Care Manager
People First Healthcare
2023.07 - Current
Nursing Tutor
Self Employed
2023.01 - Current
Clinical Recruiter
Cohesion Recruitment
2022.06 - 2023.04
Registered Nurse/Nurse Immuniser
Your Community Health
2021.11 - 2022.05
Registered Nurse
Medical One
2016.11 - 2021.11
Registered Nurse
Albert Road Clinic
2016.04 - 2016.09
Registered Nurse
St Albans Endoscopy Clinic
2016.01 - 2017.01
Bachelor of Nursing -
Victoria University
Diploma of Nursing -
Australian Nursing & Midwifery Foundation (ANMF)
- APHRA Registration: NMW0001889373
- NMC Registration (UK) – registration currently lapsed, happy to apply for readmission.
- Nurse Immuniser Certificate – Melbourne University
- Yellow Fever Vaccination Course
- Identifying and Responding to Domestic and Family Violence – Melbourne University
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