Isabella Duncan
Brisbane
Summary
With over a years of experience in the hospitality industry, I have developed strong customer service, communication, and time management skills through my roles at the Breakfast Creek Hotel and currently at the Bracken Ridge Tavern. I am in my second year of a Bachelor of Communications majoring in Journalism at QUT, where I am building a solid foundation in media, writing, and reporting. Recently, I secured an internship with Village Voice, where I have been writing original articles with publication and growing my professional portfolio. I am passionate about storytelling and community-focused journalism and aim to transition into a full-time role in the industry upon graduation.
Overview
2
2
years of professional experience
Work History
Journalist Intern
Village Voice
06.2025 - Current
- Engaged with local community members to gather personal stories and insights for monthly newspaper features.
- Pitched original story ideas tailored to the interests of the local readership for inclusion in the monthly newspaper.
- Wrote articles ranging from 200 to 400 words for publication in the monthly newspaper.
Bartender
Brackenridge Tavern
05.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Accurately processed and reconciled all TAB and Keno funds, ensuring compliance with regulatory standards.
Bartender
Breakfast Creek Hotel
01.2024 - 01.2025
- Independently opened and closed the bar while maintaining a clean, well-stocked, and customer-ready environment throughout the day.
- Collaborated with team members to deliver seamless service during busy functions and events attended by large numbers of guests.
- Supported onboarding of new staff by passing on essential knowledge and ensuring consistency in operations and compliance.
- Balanced tills and reconciled end-of-day cash accurately, following venue protocols.
Education
Bachelor of Communication(Journalism) -
Queensland University of Technology
Brisbane, QLD01-2026
High School Diploma -
Kelvin Grove State College
Brisbane, QLD10-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Journalist Intern
Village Voice
06.2025 - Current
Bartender
Brackenridge Tavern
05.2025 - Current
Bartender
Breakfast Creek Hotel
01.2024 - 01.2025
Bachelor of Communication(Journalism) -
Queensland University of Technology
High School Diploma -
Kelvin Grove State College
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