Bella Hickey
Kangaroo Point,QLD
Summary
Versatile and motivated professional with over 4 years of experience in childcare, hospitality, and administration, combined with academic training in journalism and communications. Currently completing a Bachelor of Journalism at the University of Queensland, with proven skills in writing, digital media, and client engagement. Known for excellent communication, strong organisational ability, and adaptability in fast-paced environments. Holds a Diploma in Business and offers a unique mix of practical work experience and academic knowledge, making me well-suited for roles that require professionalism, reliability, and strong people skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Papilio Early Learning Lutwyche
02.2025 - 10.2025
- Supported daily centre operations by managing attendance records, enrolment documentation, and parent communications.
- Assisted educators in maintaining compliance with National Quality Standards (NQS) and centre policies.
- Coordinated with staff to prepare learning materials, schedule activities, and ensure a safe, engaging environment for children.
- Greeted families, handled enquiries, and provided professional front-desk support to enhance parent experience.
- Managed filing systems, digital records, and centre correspondence to streamline administrative workflows.
- Assisted with rostering, staff timesheets, and supply ordering to maintain smooth operations.
- Collaborated with the centre director and teaching staff to support events, excursions, and community engagement initiatives.
- Ensured confidentiality and accuracy in handling sensitive child and family informatio
Private Nanny
Parent Employed
06.2023 - 09.2025
- Designed and maintained structured daily routines to balance school, extracurricular activities, and play.
- Provided attentive care for children, ensuring safety, wellbeing, and emotional support at all times.
- Planned and delivered age-appropriate educational activities to support learning and development.
- Assisted with homework and school projects, reinforcing positive study habits and communication skills.
- Organised outings, playdates, and social activities to encourage peer interaction and relationship building.
- Implemented positive behaviour management strategies to foster respect, responsibility, and emotional growth.
- Prepared healthy snacks and meals, accommodating dietary needs and family preferences.
- Maintained open and professional communication with parents, providing daily updates on routines, progress, and behaviour.
- Adapted quickly to family needs, demonstrating flexibility, reliability, and strong problem-solving skills.
Hospitality Worker
Wineism
09.2024 - 12.2024
- Delivered high-quality customer service by greeting guests, taking orders, and ensuring an excellent dining and wine experience.
- Assisted in food and beverage service, including wine knowledge and recommendations to enhance customer satisfaction.
- Maintained cleanliness and organisation of service areas in line with workplace health and safety standards.
- Supported team operations during peak service periods, ensuring smooth workflow and timely service.
- Communicated effectively with colleagues and management to maintain professional service standards.
- Demonstrated flexibility and adaptability by working across multiple service roles within the venue.
Childcare Worker
Papilio Early Learning Spring Hill
07.2020 - 12.2024
- Provided nurturing care and supervision for children aged 6 months to 5 years, ensuring safety and wellbeing at all times.
- Supported early childhood learning through play-based activities that promoted literacy, numeracy, and social development.
- Applied positive behaviour management strategies to encourage cooperation, emotional regulation, and respectful interactions.
- Maintained compliance with National Quality Standards (NQS) through accurate documentation and adherence to centre policies.
- Created stimulating learning environments by preparing educational resources and setting up engaging activity areas.
- Collaborated with educators to develop and deliver age-appropriate programs tailored to children’s needs and interests.
- Communicated daily with families, providing updates on children’s progress, routines, and developmental milestones.
- Upheld strict hygiene and safety standards, including sanitising toys, surfaces, and learning areas.
- Assisted in planning and facilitating centre events and excursions, contributing to family and community engagement.
- Demonstrated reliability, patience, and adaptability in managing fast-paced childcare environments.
Office Assistant
Kimberly Woodger Dance Academy
03.2018 - 12.2019
- Provided front-desk support by greeting families, answering enquiries, and maintaining a professional and welcoming environment.
- Processed cash and EFTPOS payments, recorded transactions accurately, and assisted with fee collection.
- Organised office supplies, managed stock for the dance shop, and ensured resources were available when needed.
- Maintained tidy and organised office and waiting areas, contributing to a professional presentation of the Academy.
- Handled administrative tasks including note-taking, filing, and maintaining accurate student records.
- Communicated effectively with parents and staff, ensuring smooth coordination of schedules and follow-up actions.
- Assisted with day-to-day operations, including rubbish removal, office upkeep, and general support tasks.
- Demonstrated reliability and attention to detail in balancing clerical duties with customer-facing responsibilities.
Education
Bachelor in Journalism - Journalism
University of Queensland
Brisbane, QLD11-2025
High School Diploma -
Somerville House
South Bank 11.2022
Skills
- Childcare & Early Learning Support
- Strong Written & Verbal Communication
- Digital Media & Content Creation
- Relationship Building with Families & Clients
- Research & Information Management
- Customer Service & Client Relations
- Time Management & Scheduling
- Administrative Support & Record Keeping
Certification
- Certified Diploma of Business, Barrington College - Complete from, February 2021 till May 2022
Timeline
Administrative Assistant
Papilio Early Learning Lutwyche
02.2025 - 10.2025
Hospitality Worker
Wineism
09.2024 - 12.2024
Private Nanny
Parent Employed
06.2023 - 09.2025
Childcare Worker
Papilio Early Learning Spring Hill
07.2020 - 12.2024
Office Assistant
Kimberly Woodger Dance Academy
03.2018 - 12.2019
Bachelor in Journalism - Journalism
University of Queensland
High School Diploma -
Somerville House
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