Bella Hotimah
Botany,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Account Manager
RackCorp Secure Cloud
05.2022 - Current
- Liaised between account holders and various departments.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
General Affairs / Public Relations
Kyriad Hotel Indonesia
03.2018 - 01.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Participated in team-building activities to enhance working relationships.
Sales and Marketing Specialist
FIKASA Group
09.2016 - 01.2018
- Researched competitor marketing trends and prices using data analysis.
- Supported sales staff by providing market trends, account analyses and new product information.
- Implemented advertising campaigns and prepared promotional materials.
- Examined needs, wants and spending patterns of target audience.
- Worked independently with minimal supervision.
Education
Diploma Of Education - Business Management
Australian College of Business & Hospitality
Mascot, NSW05.2020
Diploma Of Education - Information Technology
Binus University
Jakarta,Indonesia07.2018
Skills
- Account Management
- Sales Solutions
- Time Management
- Trade Requirements
- Client Meetings
- Sales Tactics
- Excellent Negotiating Tactics
- Excellent Communication Skills
- Business Negotiation
- Product and Service Sales
Languages
Indonesian
Full Professional
English
Full Professional
Timeline
Account Manager
RackCorp Secure Cloud
05.2022 - Current
General Affairs / Public Relations
Kyriad Hotel Indonesia
03.2018 - 01.2020
Sales and Marketing Specialist
FIKASA Group
09.2016 - 01.2018
Diploma Of Education - Business Management
Australian College of Business & Hospitality
Diploma Of Education - Information Technology
Binus University
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