Pei Yu (Bella) Huang
Campsie,Australia
Summary
Dynamic Event Manager with over four years of experience in planning and executing high-quality corporate functions, social gatherings, and large-scale parties for organizations like ESO Event and Urban Agent. Successfully managed 100+ events with 150 to 800 attendees, delivering memorable experiences while ensuring cost efficiency.
Possess two years of marketing experience, focusing on social media management, content creation, and promotional strategies.
A strong communicator and problem-solver who willing to learn and make progress in the future.I excel in building relationships with clients and vendors to ensure seamless event execution.
Overview
7
7
years of professional experience
Work History
EVENT MANAGER
ESO Event/Urban Agent
SYDNEY, Australia
04.2023 - 08.2024
- Met with sponsors and organized committees to plan scope and format of events, establish, and monitor budgets, or review administrative procedures and event progress
- Planned and developed programs, agendas, budgets, and services according to customer requirements
- Collaborated with marketing teams to create promotional materials for events.
- Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
- Directed administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries
- Inspected event facilities to ensure that conformed to customer requirements
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Served as primary contact person responsible for responding to inquiries about events.
- Designed and implemented efforts to publicize events and promote sponsorships
- Reviewed event bills for accuracy and approved payment
- Hired, train, and supervised volunteers and support staff required for events
- Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security
- Created and distributed surveys to measure the success of events
- Monitored trends in the industry through online research and networking activities in order to stay ahead of competition
- Leveraged strong relationships with venues, caterers, and vendors to secure event services at competitive prices
- Conducted post-event analysis reports providing insights into the success or failure of the event
- Used internal databases to prepare and distribute guest lists, electronic invitations and registration processes
- Collaborated with internal stakeholders to define project objectives and develop strategies for meeting them within budget parameters
- Managed a team of 20+ to ensure successful execution of events
- Provided leadership and guidance throughout the entire lifecycle of an event from conception through completion
- Created detailed timelines and task lists for each event project ensuring deadlines were met
- Developed relationships with key external contacts such as venues, hotels and suppliers in order to ensure smooth running of all events
ADMINISTRATIVE ASSISTANT TO THE EVENT DIRECTOR
ESO Event/Urban Agent
03.2022 - 04.2023
- Served as a liaison between the Director's office and other departments within the organization
- Created detailed spreadsheets with formulas that tracked key performance indicators related to projects managed by the Director
- Generated weekly reports outlining progress made on projects overseen by the Director and presented them during staff meetings
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Assisted in the planning and execution of events, including scheduling vendors and venues.
- Assisted in the development of promotional materials for events including flyers, posters, and digital content.
- Created detailed timelines and checklists to ensure smooth operation of events.
- Implemented processes for collecting feedback from attendees after completion of an event.
- Coordinated meetings between the Director and internal and external stakeholders, ensuring timely communication of agendas and other pertinent information
- Managed data entry into multiple databases used by the department, ensuring accuracy of information entered into each system
- Updated website content with relevant information regarding new initiatives spearheaded by the Director's team
- Performed basic bookkeeping tasks such as invoicing customers and processing payments received from vendors
- Assisted with onboarding new employees assigned to work on projects managed by the director, providing guidance throughout process
- Managed executive email accounts by responding to messages and initiating email conversations with colleagues
- Answered phones, handled calls, and fielded appointment requests to assist supervisors
- Scheduled and confirmed appointments for clients or customers
- Created, maintained and entered information into databases
- Maintained scheduling and event calendars
SALE ASSISTANT
JES.CO GROUP PTY LTD
09.2022 - 02.2023
- Serves customers by helping them select products
- Greets and receives customers in a welcoming manner
- Responds to customers' questions
- Provides outstanding customer service
- Documents sales by creating or updating customer profile records
- Assists with inventory, including receiving and stocking merchandise
- Handled cash register operations, including payments, returns, and exchanges
- Provided strong customer service by greeting and building relationships with key clients
- Maintained knowledge of company products and services to make informed recommendations to clients
- Maintained accurate records of sales transactions
EVENT STAFF MEMBER
Urban Agent
SYDNEY, Australia
12.2021 - 03.2022
- Set up and maintained demonstration areas and booths at customer events
- Promoted products and services using merchandising tactics and sales knowledge
- Provided excellent customer service by addressing inquiries promptly and professionally
- Trained new promoters on company policies and procedures to ensure compliance with regulations
- Built relationships with customers through face-to-face interactions at trade shows or conferences
- Organized and facilitated events for product launches, customer appreciation days, and other special occasions
- Engaged with users on company social media sites, building interest in brand
- Assisted in creating promotional materials such as flyers, brochures, banners, posters
- Created and implemented successful promotional campaigns to drive customer engagement and sales
- Employed interactive videos, charts, or slideshows to share information about product or service
- Identified, researched and resolved issues to recover customer loyalty
- Planned promotional events including logistics coordination such as catering services or venue selection
- Collaborated closely with marketing team members to ensure consistent messaging across all platforms
- Identified interested and qualified customers to provide them with additional information
- Networked with local businesses to arrange product demonstrations
Educator/RP
Junior adventures group
Hornsby
10.2017 - 03.2022
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Organized activities and resources to promote student engagement in learning.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Encouraged critical thinking skills among students through problem-solving activities.
- Engaged parents in their children's education by providing regular updates about academic performance and classroom activities.
- Attended professional development workshops and seminars to stay abreast of new trends in education.
Education
Bachelor of Business Bachelor of Information Technology - International Business And Cybersecurity
University of Technology Sydney
Sydney, NSWDiploma in Event Management - Event Management
TAFE
Sydney, NSWSkills
- Communication Skills
- Customer Service
- Microsoft O ce
- SQL
- HTML/CSS
- Computer and Internet Skills
- Digital Communications & Marketing
- Digital Media
- Event Planning
- Event Coordination
- Event Organization
- Budget Development
- Records Management
- Client Meetings
- Guest Relations
- Menu Planning
- Venue Selection
- Managing Events Start to Finish
- Company Branding
- File Management
- Project Management
- Client Requirements
- Team Mentorship
- Monitoring Events Planning Trends
- Event Publicity
- Schedule Management
- Event Sta f Management
- Managing Live Events
- Marketing and Promotional Materials
- Talent Recruitment
- Organize Transportation
- Providing Feedback
- Update Financial Records
- Sponsorship Support
- Inspect Facilities
- Database Maintenance
- Stage Setup
- Talent Booking
- Strategic Recommendations
- Team Leadership and Motivation
- Web Publication
- Marketing strategy management
- Marketing campaign tracking
- Marketing program planning
- Email Marketing
- Social Media Marketing
- Adobe photoshop
- Canva
- Video/Photo editing
References
References available upon request
Languages
- Chinese (Mandarin)
- English
- Vietnamese
Additional Information
- EXTRACURRICULAR ACTIVITIES
- President, Taiwanese Student's Association, 02/01/21
- Leading the Society and co-ordinating all their activity, Provide support, advice and guidance to members., Setting goals and objectives, managing the Exec team and overseeing all corresponding activity., Event planning., Social media engagement., Budget development and management., Digital marketing., Led different departments such as logistics public relations, sports, arts and culture, etc., Organize 10+ events inside and outside the university throughout the academic year.
- Vice President, Taiwanese Student's Association, 02/01/20
- Executive Committee, Taiwanese Student's Association, 04/01/19
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Vietnamese
Professional
References
References available upon request.
Timeline
EVENT MANAGER
ESO Event/Urban Agent
04.2023 - 08.2024
SALE ASSISTANT
JES.CO GROUP PTY LTD
09.2022 - 02.2023
ADMINISTRATIVE ASSISTANT TO THE EVENT DIRECTOR
ESO Event/Urban Agent
03.2022 - 04.2023
EVENT STAFF MEMBER
Urban Agent
12.2021 - 03.2022
Educator/RP
Junior adventures group
10.2017 - 03.2022
Bachelor of Business Bachelor of Information Technology - International Business And Cybersecurity
University of Technology Sydney
Diploma in Event Management - Event Management
TAFE
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