Isabella Keyzer
Blackburn
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Make up Artist
BK Beauty
10.2024 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Bartender/ Waitress
Yea Peppercorn Hotel
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bakery Sales Clerk
Yea Bakery
02.2022 - Current
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Provided detailed information on ingredients, allergies, and nutritional content to customers, promoting informed purchasing decisions.
- Handled cash transactions accurately, fostering trust between the store and its clientele.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Completed Year 12 -
Seymour College
Seymour Diploma In Beauty Therapy - Beauty Therapy
Box Hill Institute of TAFE
Melbourne, VICCertificate III - Make Up
Seymour Go TAFE
Seymour 10.2024
Skills
- Client relationship building
- Social media content
- Sales and upselling
- Strong multitasking
- Highly reliable
- Complex Problem-solving
- Time management
- Friendly and outgoing
- Attention to detail
Certification
Certificate III in Makeup
RSA
Food Handlers certificate
First Aid Certificate
Timeline
Make up Artist
BK Beauty
10.2024 - Current
Bartender/ Waitress
Yea Peppercorn Hotel
01.2023 - Current
Bakery Sales Clerk
Yea Bakery
02.2022 - Current
Certificate III in Makeup
RSA
Food Handlers certificate
First Aid Certificate
Completed Year 12 -
Seymour College
Diploma In Beauty Therapy - Beauty Therapy
Box Hill Institute of TAFE
Certificate III - Make Up
Seymour Go TAFE
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