Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Bella Maker

Eight Mile Plains

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Golfers Paradise
07.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Experienced with Mindbody Business
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Head Barista

Area 51 cafe
08.2023 - 07.2025
  • Managed cash register and processed transactions with accuracy and integrity.
  • Provided excellent customer service by promptly responding to customer inquiries and complaints.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.

Service Desk Team Member

Kmart
10.2022 - 07.2023
  • Answered phone calls regarding inquiries about products or services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Received, processed and stocked merchandise in accordance with store polices
  • Maintained updated knowledge through continuing education and advanced training.

Education

Diploma - Emergency Health

Australian Paramedical College
Gold Coast, QLD
08.2027

High School Diploma -

Runcorn State High School
QLD
11-2023

Skills

  • Customer service
  • Cash management
  • Sales strategy
  • Time management
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Critical thinking
  • Hospitality and accommodation

Certification

  • currently completing a diploma in emergency health to further my knowledge into becoming a Paramedic
  • completed cert ll in nursing

Education and Training

other

Timeline

Receptionist

Golfers Paradise
07.2025 - Current

Head Barista

Area 51 cafe
08.2023 - 07.2025

Service Desk Team Member

Kmart
10.2022 - 07.2023

High School Diploma -

Runcorn State High School

Diploma - Emergency Health

Australian Paramedical College

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Bella Maker