bella mara
Beaudesert,QLD
Summary
Vibrant and friendly professional with excellent communication and teamwork skills. Understands the importance of customer satisfaction and demonstrates strong attention to detail in food preparation and service. Dedicated to creating positive customer experiences and ensuring smooth restaurant operations. Experienced in high-paced restaurant and grocery store environments, with proven interpersonal and multitasking abilities. Skilled at managing customer interactions and maintaining service efficiency. Currently relocating to Beaudesert to be with family and seeking to bring my experience and skills to a new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Guzman Y Gomez
2025.09 - Current
- Maintained cleanliness and organization in food preparation areas to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak service hours, enhancing overall efficiency.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Grocery Supervisor
IGA Monterey Keys
2024.01 - 2025.09
- Supervised daily store operations, ensuring adherence to company policies and standards.
- Trained and mentored new staff on inventory management and customer service practices.
- Managed scheduling for team members, optimizing coverage during peak hours.
- Sold Lotto tickets and operated the propel system efficiently.
- Sold cigarettes and other age-restricted products, verifying ID in compliance with legal requirements.
- Operated meat-slicing machine to slice various types of meat.
- Ensured that all food safety regulations were always followed when handling raw chicken.
Cashier Assistant
IGA Tamborine Mountain
2022.07 - 2024.01
- Assisted customers with transactions, ensuring accurate processing of payments.
- Managed cash register operations, maintaining balanced cash drawers throughout shifts.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Maintained clean and organized checkout areas to enhance customer experience.
- Trained new cashiers on register operations and customer service protocols.
Education
High School Diploma -
Tamborine Mountain State High School
Tamborine Mountain, QLD2025-11
Certificate II - Animal Health
TAFE QLD
QLD2024-11
Diploma of Business - Business
Tamborine Mountain State High School
Tamborine Mountain, QLD2023-12
Skills
- Customer loyalty development
- Strong interpersonal skills
- Time management skills
- Strong verbal communication
- Hospitality service expertise
- Age restricted sales experience
- teamwork and collaboration
- Cash management
- manual material handling
- effective stress management
- Strong observation skills
- Cleanliness standards
Certification
Professional reference: Karen Boyd
Store manager IGA Tamborine Mountain
Contact details: 07 5545 0950
Professional reference: Brett Engler
Supervisor at IGA Tamborine Mountain
Contact details: 0403 784 989
Timeline
Restaurant Team Member
Guzman Y Gomez
2025.09 - Current
Grocery Supervisor
IGA Monterey Keys
2024.01 - 2025.09
Cashier Assistant
IGA Tamborine Mountain
2022.07 - 2024.01
High School Diploma -
Tamborine Mountain State High School
Certificate II - Animal Health
TAFE QLD
Diploma of Business - Business
Tamborine Mountain State High School