Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Bella Mckenzie

Batemans Bay ,NSW

Summary

A hard-working and outgoing student with an excellent academic record and artistic flair. I have an excellent ability to converse, liaise and relate to a wide range of personalities from diverse socio-economic and cultural backgrounds. I am passionate about pursuing a career that is committed to improving seniors well being through interactive engagement. I have chosen this career path in the aged care sector to help encourage and empower the residents to engage in mental and physical activities. I am willing to undertake further study to enhance my career opportunities and develop additional skills. I am passionate about improving the quality of life for residents and contributing to a nurturing and supportive environment. I am ardent about developing entertaining cognitive and interactive activities and creating a safe, home-like environment for ageing individuals to achieve maximum independence and quality of life.

Overview

8
8
years of professional experience

Work History

Waitress

Atick E Elahi - Club Catalina
03.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers, EFTPOS machines and POS system.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Junior Retail Assistant

Sandra Mckenzie And Greg Dixon
01.2016 - 03.2017
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Assisted in visual merchandising, creating eye-catching displays that increased store traffic.
  • Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
  • Managed efficient cash register operations and EFTPOS systems.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Education

NESA Completion of Year 10 Certificate

Carroll College
Broulee, NSW

High School Diploma -

Euka Future Learning
Online
09.2025

Skills

  • Customer Service
  • Creative/Artistic
  • Patient
  • Empathetic and Understanding
  • Respectful and supportive
  • Physically fit/Energetic
  • Strong multitasker
  • Problem solving
  • Excellent verbal and listening skills

Additional Information


  • Experience in palliative care (my grandfather - 4 months), for example - following a care plan
  • I have personal experience, and understand how to care, assist and motivate older Australians.
  • I have lived with my grandmother my whole life and assist with activities of daily living (shopping, cleaning, house work, hygiene, exercise) and never fail to brighten her day.
  • I am a talented cook and avid gardener .
  • In my spare time, I enjoy painting, colouring and crafts.
  • I workout six days per week, and engage in weights training and Pilates .
  • I love learning new skills and engaging in community events.

Timeline

Waitress

Atick E Elahi - Club Catalina
03.2021 - Current

Junior Retail Assistant

Sandra Mckenzie And Greg Dixon
01.2016 - 03.2017

NESA Completion of Year 10 Certificate

Carroll College

High School Diploma -

Euka Future Learning

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