Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Bella Nguyen

Bella Nguyen

Crestmead,Australia

Summary

Ambitious real estate professional with a strong foundation in customer service, healthcare, and administration. Bilingual in Vietnamese and English, demonstrating exceptional communication and interpersonal skills. Proven ability to excel in fast-paced environments while delivering high-quality service. Aiming to become a top sales agent in the local market and surrounding regions.

Overview

15
15
years of professional experience

Work History

Property Manager

Ray White Forest Lake
Forest Lake, QLD
03.2025 - Current
  • Renewed and negotiated lease agreements, ensuring compliance with regulations.
  • Executed timely collection of rent, invoices and bond top-ups by following up with delinquent tenants.
  • Managed financial records to oversee rent collection processes effectively.
  • Resolved complaints promptly to improve tenants satisfaction.
  • Updated housing database with current tenant and unit information regularly.
  • Implemented targeted marketing strategies to attract new tenants and minimize vacancies.
  • Cultivated relationships with local vendors for reliable service support and renovations.
  • Conducted open homes to showcase properties and engage prospective tenants.

Assistant in Nursing

Arcare
Logan Reserve, Australia
06.2023 - Current
  • Assisted residents with daily living activities while ensuring dignity and privacy.
  • Supported mobility through walking assistance and safe transfers.
  • Monitored health and behavioral changes, reporting observations to healthcare professionals.
  • Aided in meal preparation and assisted residents with eating as needed.
  • Maintained accurate records of care provided and residents' conditions in iCare.
  • Collaborated with multidisciplinary team, including nurses and doctors, to facilitate holistic care.

Personal Care Assistant

Diversicare
Brisbane, Australia
03.2018 - 06.2022
  • Delivered personal care services, including bathing, dressing, grooming, and respite care at clients' homes.
  • Assisted with meal preparation and feeding to meet specific dietary requirements.
  • Performed domestic tasks such as cleaning, vacuuming, and changing linen to maintain safety.
  • Transported clients to appointments and social activities, building rapport with clients and families.

Bakery Salesperson

Annie’s Bakery
Windsor, Australia
09.2013 - 09.2015
  • Strengthened relationships with regular customers through exceptional customer service delivery.
  • Ensured accurate balancing of cash register during daily cash transactions.
  • Uphold hygiene standards in bakery while placing stock orders as needed.
  • Maintained cleanliness and organization throughout all bakery operations.

Online Consultant

Rocket Internet
, Vietnam
02.2011 - 07.2011
  • Translated documents between English and Vietnamese to facilitate communication.
  • Collected, edited, and published content to company websites, ensuring accuracy and consistency.

Admin Staff

Au Chau Fashion and Cosmetics
, Vietnam
03.2010 - 12.2010
  • Managed receptionist duties including phone calls, mail sorting, and stationery orders efficiently.
  • Coordinated travel arrangements, including visas and air tickets for management and staff.
  • Organized staff meetings and interviews, collaborating with Human Resources on recruitment processes.

Education

Full Real Estate License Course -

10.2024

Certificate III in Individual Support - Ageing

TAFE NSW
03.2018

Certificate IV in Banking Services -

TAFE NSW
07.2015

Bachelor of Economics -

Open University
Vietnam
06.2011

Skills

  • Exceptional negotiation and communication skills
  • Strong proficiency in computer applications and internet literacy
  • Excellent analytical and critical thinking abilities
  • Quick learner with the ability to adapt to fast-paced environments
  • Experienced in building relationships and working with diverse cultures
  • Dependable, with a strong work ethic and team-oriented mindset
  • Capable of working independently and under supervision
  • Effective in high-pressure situations and maintaining composure

References

  • Vanessa Chan, Leasing Professional, Ray White Forest Lake 0428356999
  • Chloe Nguyen, Property Manager, Ray White Forest Lake 0467154259
  • Amy Dinh, Sales Professional, Ray White Forest Lake 0413 845 122

Timeline

Property Manager

Ray White Forest Lake
03.2025 - Current

Assistant in Nursing

Arcare
06.2023 - Current

Personal Care Assistant

Diversicare
03.2018 - 06.2022

Bakery Salesperson

Annie’s Bakery
09.2013 - 09.2015

Online Consultant

Rocket Internet
02.2011 - 07.2011

Admin Staff

Au Chau Fashion and Cosmetics
03.2010 - 12.2010

Full Real Estate License Course -

Certificate III in Individual Support - Ageing

TAFE NSW

Certificate IV in Banking Services -

TAFE NSW

Bachelor of Economics -

Open University

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Bella Nguyen