Summary
Overview
Work History
Education
Skills
Timeline
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Bella Quin

Peachester,QLD

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

SUBWAY®Restaurants
04.2021 - 08.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Dishwasher

Mooloolah Country Club
01.2021 - 03.2021
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or other items used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.

Education

High School Diploma -

Maleny State High School
Maleny, QLD
11.2023

Skills

  • Stocking and Replenishing
  • Microsoft PowerPoint
  • Order Fulfillment
  • Customer Relations
  • Lotus Notes
  • Retail Sales Customer Service
  • Business Development Understanding
  • Staff Training
  • Active Listening
  • Microsoft Word
  • Customer Relationship Management
  • Recordkeeping Strengths
  • Brand Representation
  • Typing Proficiency
  • Conflict Resolution
  • Closing Sales
  • Computer Proficiency
  • Social Perceptiveness

Timeline

Customer Service Representative

SUBWAY®Restaurants
04.2021 - 08.2021

Dishwasher

Mooloolah Country Club
01.2021 - 03.2021

High School Diploma -

Maleny State High School

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Bella Quin