Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabella Rosenberg

NORTH BONDI,NSW

Summary

I am an ambitious Communications Specialist possessing strong public relations, communication and copywriting skills. I have extensive experience in Digital Advertising, Public Relations and Journalism. As a passionate and hardworking individual, I believe I will be an asset to any company!

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Refundid
12.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Increased brand awareness by developing and implementing effective social media strategies.

Public Relations Intern

NewsCorp
11.2023 - 12.2023
  • Assisted in the organization of promotional events, boosting brand recognition and engagement.
  • Collaborated with cross-functional teams for seamless campaign execution, resulting in higher reach and impact.
  • Managed media lists and relationships to secure valuable coverage opportunities for clients.

Public Relations Intern

ThrivePR
10.2023 - 11.2023
  • Maintained and updated media contact lists and databases for ease of access.
  • Helped plan and execute private, company, and client events.
  • Tracked and reported on success of campaigns and public relations efforts.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.

Broadcast Journalist Volunteer

2ser 107.3fm
09.2023 - 10.2023
  • Increased viewer engagement by delivering compelling and timely news stories, tailored to the target audience.
  • Enhanced public trust in the station''s news reporting by maintaining a commitment to accuracy and journalistic integrity.
  • Conducted thorough research to produce accurate, fact-checked stories that informed viewers about vital issues affecting their communities.

Digital Marketing Coordinator

Ambire
10.2022 - 08.2023
  • Tracked and analyzed web analytics to recommend proactive adjustments to SEO & SEM strategies.
  • Created engaging social media and EDM campaigns for clients weekly
  • Monitored content optimization and campaign metrics to maximize performance on TikTok, Instagram and Facebook
  • Assisted in the implementation of the client's integrated marketing strategy

Social-media-manager

Academic Excellence Tutoring
01.2020 - 12.2022
  • Created and executed all marketing campaigns, inclusive of posters, newspaper advertisements and video content
  • Created and posted content related to the company's values on social media platforms
  • Tracked and analyzed the company's social media activity in order to maximise engagement
  • Researched and implemented best practice social media approaches and trends respective to the industry

Education

Higher School Certificate -

Emanuel School
Randwick, NSW

Bachelor of Communications (digital/social Media) -

University of Technology Sydney
2024

Skills

  • Proficiency in MailChimp, Google Analytics, Meta Ads Manager, Adobe Suite, Figma and Microsoft
  • Social Media Content Creation, Campaign Management, and Copywriting

Accomplishments

  • Volunteered in the Oz Harvest ‘Emergency COVID response’ program throughout 2021 packaging nutritional hampers for those in need
  • A proactive and dedicated team member of the Surry Hills ‘Refettoria Restaurant’ where I prepared and served meals to locals

Timeline

Customer Service Representative

Refundid
12.2023 - Current

Public Relations Intern

NewsCorp
11.2023 - 12.2023

Public Relations Intern

ThrivePR
10.2023 - 11.2023

Broadcast Journalist Volunteer

2ser 107.3fm
09.2023 - 10.2023

Digital Marketing Coordinator

Ambire
10.2022 - 08.2023

Social-media-manager

Academic Excellence Tutoring
01.2020 - 12.2022

Higher School Certificate -

Emanuel School

Bachelor of Communications (digital/social Media) -

University of Technology Sydney
Isabella Rosenberg