Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Bella Rowland

Bella Rowland

Baldivis,WA

Summary

Dependable Supervisor with 3 years of experience in customer service, with meticulous attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Bunnings Warehouse
Rockingham, WA
02.2023 - Current

Key Responsibilities

  • Leading team members through onboarding processes for swift integration into daily operations.
  • Developed a strong understanding for systems and processes.
  • Merchandising of yearly seasonal sale periods.
  • Networking with Brand Representatives and building trusting relationships.
  • Closed operational gaps swiftly, identifying problems and implementing correct actions to minimize impacts.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.

Operations Team Member

Bunnings Warehouse
Rockingham, WA
07.2020 - 02.2023

Key Responsibilities

  • Department Expert
  • Monitored inventory levels and adjusted as necessary.
  • Monitored stock flow efficiently to maintain fully stocked & well presented items on shelves.
  • Identified needs of customers promptly and efficiently.
  • Maintained efficiency by keeping warehouse and surrounding areas safe, clean and tidy.
  • Assisted frontline personnel with delivering timely service to customers by expertly managing support needs.

Education

Some College (No Degree) -

Rockingham Senior High School
Rockingham, WA

Some College (No Degree) - Sport And Recreation

Seda College
Cockburn WA

First Aid -

St John Ambulance
Perth, WA
03-2023

Fire Warden -

Chubb Training Group
Perth, WA
05-2023

Skills

  • Executive team leader
  • Building trusting relationships with vendors/clients
  • Meticulous attention to detail
  • Clear and concise communication and interpersonal skills
  • Strong knowledge in inventory accuracy
  • Training and Mentoring
  • Strong ability to cope under pressure, meet deadlines and be organized

Affiliations

  • Art
  • Upcycling or restoration of items
  • Socializing with friends
  • Camping

Accomplishments

Obtained a Legendary service award for outstanding customer service skills.

Certification

  • Certificate II in Sport and Recreation
  • Certificate II in Indigenous Leadership

Timeline

Supervisor

Bunnings Warehouse
02.2023 - Current

Operations Team Member

Bunnings Warehouse
07.2020 - 02.2023

Some College (No Degree) -

Rockingham Senior High School

Some College (No Degree) - Sport And Recreation

Seda College

First Aid -

St John Ambulance

Fire Warden -

Chubb Training Group
Bella Rowland