Summary
Overview
Work History
Education
Skills
References
Timeline
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Bella Watson

Glenning Valley,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional communication skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Aspiring lawyer looking to become familiar with the firm's operations.

Overview

4
4
years of professional experience

Work History

Bartender

Terrigal Hotel
Terrigal, NSW
03.2025 - Current
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.

Casual Team Member

Chatime
Erina , NSW
10.2024 - 05.2025
  • Provided customer service support to ensure satisfaction.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Retail Team Member

JD Sports
Erina, NSW
10.2024 - 03.2025
  • Contributed ideas for improving customer service standards based on feedback from shoppers.
  • Ensured safety of the store environment at all times by following safety protocols established by the organization.
  • Performed cashier duties including processing payments, refunds, and exchanges using a POS system.

Customer Service Team Member

KFC
Tumbi Umbi, NSW
03.2021 - 06.2024
  • Greeted customers and provided prompt, courteous service.
  • Participated in team meetings to discuss solutions for improving customer service standards.
  • Assisted with training new employees in customer service protocols.

Education

Certificate 4 in Tertiary Preparation - (Year 12 Equivalent)

TAFE NSW
NSW
12-2024

Bachelor of Laws/Criminology - Law/Criminology

University of Newcastle
Newcastle, NSW

Skills

  • Effective verbal and written communication
  • Computer and Microsoft office skills
  • High willingness and excitement to learn
  • Exceptional attention to detail
  • High work ethic
  • Organisational skills
  • High interest in legal correspondence
  • Time management

References

References available upon request.

Timeline

Bartender

Terrigal Hotel
03.2025 - Current

Casual Team Member

Chatime
10.2024 - 05.2025

Retail Team Member

JD Sports
10.2024 - 03.2025

Customer Service Team Member

KFC
03.2021 - 06.2024

Certificate 4 in Tertiary Preparation - (Year 12 Equivalent)

TAFE NSW

Bachelor of Laws/Criminology - Law/Criminology

University of Newcastle
Bella Watson