Bella Yupangco
Blacktown
Summary
Dynamic and reliable professional with extensive experience at Rydges Norwest, excelling in cleaning proficiency and teamwork. Proven track record in enhancing guest satisfaction through efficient cleaning techniques and effective staff training. Recognized for adaptability and consistent performance, ensuring high standards of hygiene and safety across all operations.
Overview
22
22
years of professional experience
Work History
Public Area Cleaner
Rydges Norwest
04.2023 - 03.2025
- Maintained cleanliness and hygiene in public areas, ensuring guest satisfaction.
- Operated cleaning equipment efficiently to uphold facility standards.
- Collaborated with team members to complete daily cleaning schedules effectively.
- Conducted regular inspections of public spaces for cleanliness and safety compliance.
Hotel Waitress
Rydges Norwest
12.2024 - 12.2024
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food service delivery.
- Maintained knowledge of menu offerings to provide informed recommendations to guests.
- Assisted in training new staff on service protocols and restaurant standards.
Room Attendant
Rydges Norwest
08.2010 - 03.2023
- Maintained cleanliness and organization of guest rooms and public areas to ensure high standards of hygiene.
- Conducted thorough inspections of completed rooms to verify adherence to quality and safety protocols.
- Implemented efficient cleaning techniques to optimize time management without compromising service quality.
- Trained new staff on best practices for housekeeping operations and use of cleaning equipment.
- Supervised daily cleaning operations to ensure compliance with quality standards.
- Trained new staff on best practices for efficient housekeeping procedures.
Hotel Laundry Supervisor
Rydges Norwest
08.2003 - 02.2010
- Supervised daily laundry operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on equipment usage and best practices for efficiency.
- Developed workflow processes that improved turnaround times for laundry services.
- Implemented inventory management practices to optimize supply usage and reduce waste.
Education
Culinary - Certificate 2
TAFE
NSW03-2014
Bachelor of Science - BSBED
University of The East
Philippines03-1984
Skills
- Consistent work performance
- Reliability and punctuality
- Adaptable to change
- Efficient cleaning techniques
- Teamwork
- Multitasking Abilities
- Adaptability and flexibility
- Cleaning proficiency
- Team collaboration
- Productivity and time management
- Self motivation
- Professionalism
Timeline
Hotel Waitress
Rydges Norwest
12.2024 - 12.2024
Public Area Cleaner
Rydges Norwest
04.2023 - 03.2025
Room Attendant
Rydges Norwest
08.2010 - 03.2023
Hotel Laundry Supervisor
Rydges Norwest
08.2003 - 02.2010
Culinary - Certificate 2
TAFE
Bachelor of Science - BSBED
University of The East
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