Bellami Atkin
Melbourne,VIC
Summary
Dynamic and dedicated professional with extensive experience at Taco Bill and Pancake Parlour. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in cash handling and adept at multitasking, consistently managing high-volume periods while maintaining service quality. Committed to fostering team collaboration and resolving guest concerns promptly.
Overview
3
3
years of professional experience
Work History
Waitress
AN Vietnamese
07.2025 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Waitress, Bartender
Taco Bill
03.2025 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new staff on menu items and service protocols.
- Managed multiple tables efficiently during peak hours, enhancing workflow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Waitress, Trainer, Bartender
Pancake Parlour
08.2022 - 07.2025
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Bachelor Of Criminology And Psychology - Criminology And Psychology
RMIT University
Melbourne, VICSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Managing floor staff
- Handling complaints
- Payment processing
Timeline
Waitress
AN Vietnamese
07.2025 - Current
Waitress, Bartender
Taco Bill
03.2025 - 08.2025
Waitress, Trainer, Bartender
Pancake Parlour
08.2022 - 07.2025
Bachelor Of Criminology And Psychology - Criminology And Psychology
RMIT University