Bella Rawson Blake
Orange,New South Wales
Summary
Resourceful professional in property and real estate management, known for high productivity and efficiency in task completion. Possess specialised skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction.
Overview
6
6
years of professional experience
Work History
Property Officer
Raine & Horne
Orange, NSW
2024.09 - Current
- Handled resident complaints and expedited maintenance requests.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Assistant Store Manager
Rockwear
Orange, New South Wales
2024.07 - 2025.09
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Retail Expert
Officeworks
Orange, New South Wales
2021.09 - 2024.07
- Created customer loyalty programs to promote repeat business.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Leading role as Apple Champion (representative for Apple) within Officeworks.
- Responsible for launching and promoting new Apple products, and keeping up to date with products and services.
Receptionist Intern
Studio Seed
Orange, New South Wales
2023.01 - 2023.12
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Maintained records of patient visits in an accurate manner.
- Answered and directed incoming calls using multi-line telephone system.
- Worked on a casual basis as a cover for staff shortages.
Cashier
Woolworths
Orange, New South Wales
2020.01 - 2021.01
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed sales transactions to prevent long customer wait times.
- Resolved customer complaints professionally in accordance with company policy.
Education
Bachelor of Psychology - Criminal Psychology
Charles Sturt University
Bathurst, NSW2028-10
High School Diploma -
Orange High School
Orange, NSW2024-12
Skills
- Property showing
- Relationship building
- Complex Problem-solving
- Clear communication
- Schedule coordination
- Strategic planning
Timeline
Property Officer
Raine & Horne
2024.09 - Current
Assistant Store Manager
Rockwear
2024.07 - 2025.09
Receptionist Intern
Studio Seed
2023.01 - 2023.12
Retail Expert
Officeworks
2021.09 - 2024.07
Cashier
Woolworths
2020.01 - 2021.01
Bachelor of Psychology - Criminal Psychology
Charles Sturt University
High School Diploma -
Orange High School