Belle Chan
Chippendale,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
AWS Institute Pty Ltd
08.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Bubble Tea Barista
King Tea
03.2023 - 07.2023
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Shop Assistant
Pink Lab by K
05.2022 - 10.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
Administrative Assistant
International Education Advisory Centre Limited
06.2021 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Occupational Therapy -
University of Sydney
Sydney, NSW12.2026
Skills
Customer Service
Product Knowledge
Inventory Control
Problem-solving abilities
Data Entry
Computer Skills
Office Administration
Teamwork and Collaboration
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Full Professional
Timeline
Administrative Assistant
AWS Institute Pty Ltd
08.2023 - 10.2023
Bubble Tea Barista
King Tea
03.2023 - 07.2023
Shop Assistant
Pink Lab by K
05.2022 - 10.2022
Administrative Assistant
International Education Advisory Centre Limited
06.2021 - 11.2021
Bachelor of Occupational Therapy -
University of Sydney
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