Summary
Overview
Work History
Education
Skills
Reading, sewing, gardening, sailing
Timeline
Generic

BELLE COLMAN

Moonee Beach,NSW

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

After Hours Dr Service

Hello Home Dr Service
Australia, QLD
11.2019 - 07.2021
  • Working overnight from home
  • Triage phone calls from up to 120 patients overnight requiring after hours Doctor service to patients homes
  • Using telephone, database and Whats App applications in unison to make appointments, converse with Dr's and drivers and record personal private information regarding patients
  • Provide information to hospitals, pharmacies and pathology services, via phone calls and email
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Customer service

Stitches by the Sea
Coffs Harbour, NSW
01.2016 - 02.2019
  • For quilting and sewing accessories and fabrics
  • Development of class materials including craft kits
  • Tutoring individuals and classes for quilting, sewing, and toy making
  • Planning, design and completion of quilting projects for customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Registered Nurse - Aged Care Funding Nurse

South West Rocks Nursing Centre – ACFI RN
South West Rocks, NSW
05.2012 - 01.2014
  • Case Conference planning including ongoing assessments, three monthly reviews, monitoring care plans and outcomes
  • Organisation of multi-disciplinary team meetings
  • Accompanying doctors on weekly rounds throughout the facility and providing up to date information about residents
  • Organizing hospital admittance, doctor’s appointments, pathology tests and other appointments for residents
  • Document changes to medications and liaise with pharmacy with regard to medication
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

Registered Nurse.

Medacs Medical Recruitment Agency. Hillcrest Nursing Home. Gloucester Soldiers Memorial Hospital
Gloucester, NSW
10.2011 - 02.2012
  • Administration and documentation of medication
  • Provide emergency care for residents with regard to their health directives
  • Liaising with all stakeholders to ensure resident safety and comfort
  • Provide palliative care for residents
  • Provide dignified after death care, liaise with funeral directors
  • Provide dignified after death care and bereavement support for family and staff.

Casual Data Entry

O’Donnell & Hanlon PTY LTD
Coffs Harbour, NSW
05.2012 - 09.2012
  • Data entry to comply with Government School maintenance contract.
  • Raising work orders
  • Following up sub - contractor performances
  • Receiving phone calls from relevant stakeholders, taking details and organizing relevant trades to complete maintenance work in a timely manner
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Enter condition based maintenance defects into planned maintenance schedules and preventative and statutory maintenance schedules.

Registered Nurse

Coffs Haven Aged Care
Coffs Harbour, NSW
05.2011 - 04.2012
  • Facility
  • Case Conference planning including ongoing assessments, three monthly reviews, monitoring care plans and outcomes
  • Organisation of multi-disciplinary team meetings
  • Accompanying doctors on weekly rounds throughout the facility and providing up to date information about residents
  • Organizing hospital admittance, doctor’s appointments, pathology tests and other appointments for residents
  • Document changes to medications and liaise with pharmacy with regard to medication
  • Administration and documentation of medication
  • Ensuring quality control between pharmacy delivery and doctor ordered prescriptions
  • Provide emergency care for residents with regard to their health directives
  • Liaising with relevant stakeholders for resident safety and comfort
  • Provide palliative care for residents
  • Provide dignified after death care and bereavement support for family and staff.

Grafton Base Hospital
01.2011
  • Admitting and discharging patients from hospital
  • Assessment and management of critically ill patients
  • Provision of complex wound care
  • Liaising with doctors, other care providers, ancillary staff members and family to provide holistic care and support for the patient
  • Intravenous and oral medication administration
  • Personal care including showering and toileting
  • Providing information and support to patients and family members
  • Palliative and end of life care and support for patient and family members.

Catholic Health Care. Nursing Home
03.2009 - 07.2011
  • Case Conference planning including ongoing assessments, three monthly reviews, monitoring care plans and outcomes
  • Organisation of multi-disciplinary team meetings
  • Accompanying doctors on weekly rounds throughout the facility and providing up to date information about residents
  • Organizing hospital admittance, doctor’s appointments, pathology tests and other appointments for residents
  • Document changes to medications and liaise with pharmacy with regard to medication
  • Administration and documentation of medication
  • Ensuring quality control between pharmacy delivery and doctor ordered prescriptions
  • Provide emergency care for residents with regard to their health directives
  • Liaising with relevant stakeholders for resident safety and comfort
  • Provide palliative care for residents
  • Provide dignified after death care and bereavement support for family and staff.

Education

Bachelor of Nursing -

Southern Cross University
Coffs Harbour
2008

Current Recognition of Prior Learning – Authorization to practice - Immunization

University of Southern Queensland
QLD
08.2009

Queensland Immunization Certification -

University of Southern QLD
QLD
06.2011

Distance Education Course in Palliative Care Nursing -

International Institution of Palliative And Supportive Studies
Tasmania
11.2010

Palliative Care In Aged Care -

Flinders University
Tasmania
2011

Skills

  • Efficient data entry
  • Accurate data entry
  • Staff Management
  • Strategic planning
  • Policies and procedures
  • Negotiation
  • Verbal and written communication
  • Improvement initiatives
  • Critical Thinking
  • Attention to Detail
  • Clear Patient Communication
  • Microsoft Office

Reading, sewing, gardening, sailing

I enjoy reading both to learn and for enjoyment. I sew quilts for family, our garden is our pride and joy. When the weather is favorable we love to take our catamaran out sailing with friends and family

Timeline

After Hours Dr Service

Hello Home Dr Service
11.2019 - 07.2021

Customer service

Stitches by the Sea
01.2016 - 02.2019

Registered Nurse - Aged Care Funding Nurse

South West Rocks Nursing Centre – ACFI RN
05.2012 - 01.2014

Casual Data Entry

O’Donnell & Hanlon PTY LTD
05.2012 - 09.2012

Registered Nurse.

Medacs Medical Recruitment Agency. Hillcrest Nursing Home. Gloucester Soldiers Memorial Hospital
10.2011 - 02.2012

Registered Nurse

Coffs Haven Aged Care
05.2011 - 04.2012

Grafton Base Hospital
01.2011

Catholic Health Care. Nursing Home
03.2009 - 07.2011

Bachelor of Nursing -

Southern Cross University

Current Recognition of Prior Learning – Authorization to practice - Immunization

University of Southern Queensland

Queensland Immunization Certification -

University of Southern QLD

Distance Education Course in Palliative Care Nursing -

International Institution of Palliative And Supportive Studies

Palliative Care In Aged Care -

Flinders University

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