Belle-Grace Mayenikini

• Exceeded customer satisfaction by finding creative solutions to problems.
• Assisted customers with requests and answered questions to meet customer satisfaction.
• Was able to quickly learn how to complete new tasks and later complete them effectively.
• Developed multiple skills in different areas, from understanding the use of store technology to selling items.
• Developed efficient levels of customer service skills and learned how to interact and meet specific customer needs.

During my time at Kmart, I significantly enhanced my customer service skills by consistently exceeding customer satisfaction through creative problem-solving. I actively assisted customers with their requests and inquiries, ensuring their needs were met effectively. My ability to quickly learn new tasks allowed me to adapt and perform various roles, from utilizing store technology to effectively selling products. This diverse experience helped me develop efficient customer service techniques, enabling me to engage with customers meaningfully and address their specific needs. As a result, I fostered positive relationships and contributed to an overall improved shopping experience.