Belle LEE
Speers Point
Summary
Professional with a strong background in customer interactions, service solutions, and administration. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Experienced in managing administrative tasks, such as record keeping, inventory management, and processing orders. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Speers Point Pharmacy
11.2023 - 03.2025
- Administered inventory management, tracking stock levels, assisting with reordering, and ensuring accurate records for medication supplies.
- Managed administrative tasks such as updating patient records, ensuring all medication information was current and accurate.
- Provided customer service by assisting with inquiries, offering advice on over-the-counter products, and ensuring a positive customer experience.
- Collaborated with the pharmacy team to ensure smooth operations, accurate order fulfillment, and timely medication preparation.
Pharmacy Assistant
Priceline Pharmacy Kotara
08.2022 - 10.2023
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
Owner
Black Sheep Espresso & Whole Foods
08.2019 - 04.2022
- Company Overview: Café located at foyer of Genesis Gym at Warners Bay Home, 15 seats and 8 tables
- Managed day-to-day business operations.
Food and Beverage Manager
Elanora Country Club
12.2018 - 07.2019
- Company Overview: One of Australia's most prestigious and private Country Clubs.
- Oversee the Food and Beverage operation include events.
- Manage a team of 15 colleagues to meet and exceed the expectations of member base that exceeds 1,200 golfers, bowlers, tennis players and bridge players.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
Assistant General Manager of Kona Grill U.A.E
Ras Al Khaimah Hospitality Group / Hakaya Collection
04.2017 - 04.2018
- Member of the opening team for the inaugural Kona Grill in the U.A.E
- Kona Grill is an American/Japanese cuisine franchise offering a casual menu for seating 320 guests and managing a food and beverage team of 50 employees.
- Involved in the project from initial development through to its initial opening, including the construction of the restaurant, training of all employees, purchasing of all materials and completing the 2 months Managers training program in New Jersey, New York.
Food and Beverage Operations Manager
Ras Al Khaimah Hospitality Group / Hakaya Collection
11.2015 - 02.2017
- Operations manager during the re-development of 3 properties owned by Al Hamra Real Estate, Marina Muse Restaurant at Al Hamra Yacht club, The Bay Sports Bar and Pesto Ristorante at Al Hamra Golf Club.
- Critical path for pre-opening, SOP, P&P, staff training/recruiting, promotion/event plan, business plan, purchasing, cost controlling and food/beverage menu design.
Bar Manager
Dubai Festival City InterContinental Hotel
02.2014 - 10.2015
- Managed daily operations for two cocktail/lounge bars at the InterContinental Dubai Festival City hotel, overseeing two teams of 30 staff members, including 4 supervisors and 4 team leaders.
Food & Beverage Task Force Team
Grand InterContinental Hotel Parnas
10.2013 - 01.2014
- Lobby lounge & bar pre-opening manager.
Education
Certificate III - Community Pharmacy
The Pharmacy Guild of Australia
03.2025
Diploma Degree - Tourism Administration
Kyung Hee Hotel College
01.2014
Timeline
Pharmacy Assistant
Speers Point Pharmacy
11.2023 - 03.2025
Pharmacy Assistant
Priceline Pharmacy Kotara
08.2022 - 10.2023
Owner
Black Sheep Espresso & Whole Foods
08.2019 - 04.2022
Food and Beverage Manager
Elanora Country Club
12.2018 - 07.2019
Assistant General Manager of Kona Grill U.A.E
Ras Al Khaimah Hospitality Group / Hakaya Collection
04.2017 - 04.2018
Food and Beverage Operations Manager
Ras Al Khaimah Hospitality Group / Hakaya Collection
11.2015 - 02.2017
Bar Manager
Dubai Festival City InterContinental Hotel
02.2014 - 10.2015
Food & Beverage Task Force Team
Grand InterContinental Hotel Parnas
10.2013 - 01.2014
Certificate III - Community Pharmacy
The Pharmacy Guild of Australia
Diploma Degree - Tourism Administration
Kyung Hee Hotel College
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