Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Belle Paul

Bundanoon,NSW

Summary

My Mantra - SYSTEMS and RELATIONSHIPS. I am a motivated, friendly and approachable person, proficient at leadership and working within a team with the ability to handle communication and operations in changing environments. I have always had a passion for wildlife and children hence I have completed a Bachelor of Zoology and am enrolled in a Master of Primary Education. I have lived and worked in South Africa in National Parks and travelled to villages and schools coordinating educational programs on conservation and creating connections between people and wildlife. I have a strong work ethic and remarkable ability to connect to and work well with all walks of life.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Assistant

The Range Estates
06.2023 - Current
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Collaborated in cloud environments such as Google Workspace.
  • Displayed absolute discretion at handling confidential information.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Attended meetings, took notes and tracked action items.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Maintained entire family's schedule and organized events.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Applied effective time management techniques to meet tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Maintained appropriate filing of personal and professional documentation.
  • Served as point of contact between clients and managerial staff.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used discretion when handling confidential information.
  • Facilitated transportation to and from appointments.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.

Senior Animal Coordinator/Animal Technician

Garvan Institute of Medical Research
01.2020 - 06.2023
  • Maintaining confidentially and protection of Garvan's research and operational procedures
  • Supporting ABR team members through active communication standards of the animals
  • Adhering to Garvan's Animal Ethics Monitoring Standards
  • Adhering to strict monitoring, welfare and husbandry procedures, checklists and ethical standards for the care of animals
  • Reporting and Administrative responsibilities such as animal dispatch animal arrivals, data entry regarding breeding, welfare protocol requirements
  • Monitoring animals and diligently reporting health or behavioral abnormalities to more senior animal care staff
  • Monitoring and refilling water and feed as per instructions and protocol requirements
  • Weighing and administering medication to animals when requested by senior ABR/BTF staff and/or researchers by following instructions for the dilutions of drugs and chemicals
  • Carrying out basic manipulation techniques under supervision of senior trained staff, such as injections, bleeding techniques, euthanasia, post mortems, administration of anesthesia and minor surgery
  • Routine use and maintenance of anesthetic machine, tail tattooing machine, balance, animal change station/biosafety cabinet, computer station and associated IT equipment.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Mentored junior technicians in maintenance, repair, and reporting duties.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Entered data, generated reports, and produced tracking documents.

Nursery Hand

Arborglen Flower Power Wholesale Nursery
01.2018 - 12.2020
  • Invasive species knowledge
  • Experience in cultivation and propagation of a large variety of plants including those of native species and drought-resistant plants
  • Familiar with sustainable forestry techniques
  • Performing arduous labour in varying weather conditions that of extreme harsh heat and torrential rain
  • Coordinating and directing displays and educational tours for significant numbers of school groups to showcase different plants in full bloom through changing seasons
  • Ensuring all displayed gardens are kept tidy, presentable and maintained to the highest standards expected by the company at all times
  • Analyzation of plants to identify nutrient deficiencies and disease infested plants then further determine best measures to remedy the problems
  • Filling orders and packing plants for shipping, working efficiently in a team to provide exceptional customer service
  • Stabilizing flood issues with French drainage and other water removing strategies
  • Landscape management and construction.
  • Advised customers on appropriate native plants for their gardens, promoting sustainable landscaping practices within the community.
  • Assisted with operating tractors and forklifts to transport plants and soil and perform grading.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Identified plant diseases and researched methods for mitigation.
  • Managed greenhouse climate controls to create optimal growing environments for different plant species.
  • Cultivated soil and added fertilizer, compost, and amendments.
  • Assisted with maintenance and installation of irrigation equipment.
  • Evaluate harvesting conditions and identify obstacles.
  • Coordinated deliveries efficiently ensuring timely transport of plants to clients without compromising quality.
  • Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
  • Unloaded plants and nursery items from delivery trucks.
  • Promoted effective communication within the team, ensuring smooth daily operations in the nursery.

Volunteer

Irukandji Shark and Ray Centre
01.2016 - 01.2017
  • Meet, greet and farewell guests
  • Prioritize and comply with welfare charter to ensure highest standards of animal welfare is maintained
  • Prepare both safety and educational talks to large groups of guests
  • Prepare food and specialized diets based on individual species needs of a great range of marine animals
  • Keep detailed records of behavior, eating habits, births/deaths and other relevant events
  • Liaise between customer and management to ensure smooth operations daily
  • Prepare, organize and maintain underwater experience gear such as wetsuits, rockpool shoes and feeding sticks
  • Assisting with marketing initiatives such as targeted customer promotions and value add packages
  • Create conditioning plans for selected species
  • Gained knowledge on breeding, restraint and handling, anatomy and physiology.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.

Front Receptionist - Part Time

Port Stephens Council, Soldiers Point Holiday Park
01.2014 - 01.2017
  • Operation of Reservation Management System (RMS & Newbook) and relevant online reservation systems
  • This includes yield management and creation of housekeeping schedules
  • Meet, greet and farewell guests and collect feedback
  • Conducting pre-arrival room checks, and logging maintenance issues
  • Assisting in creating and undertaking activities for groups and guests including movie nights, third party offsite activities (sandboarding, whale watching, sand-dune tours, winery tours)
  • Conducting scheduled asset maintenance checks, recording and reporting items for actions
  • Recording and reporting WHS issues and incidents.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Managed high call volumes with professionalism, resulting in improved client relations.
  • Organized, maintained and updated information in computer databases.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Collaborated with team members to maintain optimal office functionality and workflow.
  • Resolved guest complaints professionally, leading to increased client satisfaction rates.
  • Assisted in maintaining a clean and organized reception area, providing a welcoming atmosphere for guests.

International Conservationist

ISV
10.2015 - 12.2015
  • Assisting in Conservation projects such as game park management and wildlife monitoring
  • Sustainable development and education projects and wildlife surveys and data collection
  • Animal tracking and identification of poaching traps
  • Sourcing effective networks and strategic alliances
  • Working within itemized budgets down to line items
  • Humanitarian projects - social community development
  • Bush and land regeneration efforts
  • Educational presentations on wildlife conservation in schools and villages
  • Assisting at wildlife rehabilitation centres
  • Input of taxa data and creation of statistical analysis charts
  • Building and installing sustainable farming units in villages
  • Animal rehabilitation and reintroduction
  • Game tracking and capture
  • Bush rehabilitation
  • Team building
  • Restoring homes, schools and roads
  • Processing camera traps
  • Rubbish removal
  • Fire Control
  • Bush clearing.
  • Collaborated with interdisciplinary teams to develop comprehensive wildlife management plans for diverse ecosystems.
  • Gathered data from GIS applications and databases to optimize land use plans.
  • Consulted with land users about current problems, proposed plans and optimal conservation strategies.
  • Assisted landowners in developing sustainable land management plans that balanced economic interests with ecological preservation goals.
  • Gathered information and developed drawings using map creation and analytical software.
  • Oversaw biodiesel/biofuels prototyping or development projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Assistant Events Coordinator

Horizons, the 19th Hole
05.2012 - 01.2014
  • Liaise between customer and management to ensure the highest quality of guest experience possible
  • Prioritize and comply with welfare charter to ensure highest standards of animal welfare is maintained
  • Coordinating and managing events including conducting risk management assessments, traffic control, catering, seating and client liaison
  • Administrative procedures and discuss progress
  • Securing services of service providers and trades to ensure quality control and safe operations of the property
  • Meet and greet guests and collect customer feedback
  • Selecting menus that meet the budgetary requirements
  • Coordinate décor design and special effects.
  • Provided administrative support to the Events Coordinator through scheduling meetings, maintaining calendars, or updating contact lists as needed.
  • Utilized social media to promote events and increase attendance.
  • Managed registration processes, providing excellent customer service to attendees and enhancing their overall experience.
  • Assisted in post-event debriefs with detailed reports on successes, challenges, and key learnings for ongoing improvement in future events.
  • Ensured compliance with safety regulations, creating a secure environment for guests and staff at all events.
  • Maintained accurate records of event-related details such as contacts, invoices, or schedules in a centralized database system.
  • Developed creative themes for events and created related activities to engage attendees.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Work Placement

The Australian Reptile Park
01.2011 - 02.2011
  • Observe and interact with species of Mammals, Reptiles & Birds ensuring of adequate care, respect, exercise and attention
  • Prioritize and comply with welfare charter to ensure highest standards of animal welfare is maintained
  • Assist in Tasmanian Devil conservation management
  • Build and repair environments making them as close to natural habitat as possible as well as clean and maintain enclosures
  • Prepare appropriate diets for all species and adhere to feeding schedules
  • Handle species of Mammal', Reptiles & Birds to allow public to encounter up-close-and-personal interactions
  • Formal educational presentations and impromptu conversation
  • Assist in keeping detailed records of behavior, eating habits, births/deaths and other relevant events
  • Gained knowledge on breeding, restraint and handling, anatomy and physiology.

Front Receptionist

Health, Beauty Within
02.2011 - 08.2012
  • Liaise between customer and management to ensure smooth operations daily
  • Meet, greet and farewell guests
  • Management of bookings and updating of inventory
  • Build and maintain strong customer relationship through regular meetings and communications
  • Cashiering and end of day banking processes and reporting of occupancy, cash transactions and ancillary income
  • Assisting with marketing initiatives such as targeted customer promotions and value add packages
  • Hire, Train and supervise students and support staff
  • Preparing and distributing event reviews.
  • Processed incoming mail and packages efficiently, ensuring timely distribution to appropriate recipients.
  • Collaborated with team members to maintain optimal office functionality and workflow.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed office supply inventory effectively by ordering necessary items in a timely manner.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.

Work Placement

Oakvale Farm & Fauna World
09.2010 - 10.2010
  • Creation of varying enrichment activities designed to ensure Mammals, Birds and Reptiles are kept active and interested
  • Prioritize and comply with welfare charter to ensure highest standards of animal welfare is maintained
  • Observe animals for any sign of distress or ill health
  • Educational talks with guests and demonstrations with live animals such as Koalas, Kangaroos, Dingo's, Snakes and many more other species
  • Animal enclosure construction and maintenance
  • Ensuring all enclosures and public areas were kept tidy and presentable
  • Ensuring the safety of all persons, those of staff and the public of interest was of the highest priority at all times.

Education

Masters - Primary Education

University of New England
Armidale, NSW
12.2027

Bachelor of Zoology -

University of New England
Armidale, NSW
01.2019

Higher School Certificate -

St Philips Christian College
Port Stephens
01.2012

CERT III - Animal Care

Tighes Hill TAFE
Newcastle, NSW
01.2011

Skills

  • Animal care expertise
  • Excellent interpersonal and organizational skills
  • Fire Safety Training
  • Building Positive Rapport
  • Gun Safety Training
  • Operations Support
  • Tech Savvy
  • 4WD experience
  • Problem solving/attention to detail
  • Reliable, patient & trustworthy
  • Comply with WHS policies
  • Verbal / written communication
  • Email
  • RMS & Newbook
  • Ms Word
  • Advanced MS Office Suite
  • FileMaker Pro
  • ANOVA Statistical Analysis Software
  • Graphic & Writing Skills
  • Web & Social Skills
  • STUART - Medical Research data program

Certification

  • Current Class C NSW Driver's License, zero driving infringements
  • NSW Firearms License, A, B
  • NSW Working with Children Check, 2024
  • First Aid Certificate, expected to complete in 2024
  • Responsible Service of Alcohol Certificate, True
  • Responsible Service of Gambling Certificate, True
  • PADI Open & Deep Diver License

References

  • Tom Lane, The Range Estates | Director | 0419 481 292 | tom@6lanes.com.au


  • Jane Kirshner, Australian BioResources Facility | Supervisor | 9295 8570 | J.kirschner@garvan.org.au


  • Janine O'Doherty, Port Stephens Council, Manager | 0421 440 827 | Janine.odoherty@gmail.com


  • Robyn Basset, Beauty, Health Within, Owner & Manager | 0420 613 099 | the19thhorizons@gmail.com


  • Paul O'Rourke, Newcastle Cruising Yacht Club, CEO | 0431 416 521 | paul.orourke@ncyc.net.au

Timeline

Personal Assistant

The Range Estates
06.2023 - Current

Senior Animal Coordinator/Animal Technician

Garvan Institute of Medical Research
01.2020 - 06.2023

Nursery Hand

Arborglen Flower Power Wholesale Nursery
01.2018 - 12.2020

Volunteer

Irukandji Shark and Ray Centre
01.2016 - 01.2017

International Conservationist

ISV
10.2015 - 12.2015

Front Receptionist - Part Time

Port Stephens Council, Soldiers Point Holiday Park
01.2014 - 01.2017

Assistant Events Coordinator

Horizons, the 19th Hole
05.2012 - 01.2014

Front Receptionist

Health, Beauty Within
02.2011 - 08.2012

Work Placement

The Australian Reptile Park
01.2011 - 02.2011

Work Placement

Oakvale Farm & Fauna World
09.2010 - 10.2010

Masters - Primary Education

University of New England

Bachelor of Zoology -

University of New England

Higher School Certificate -

St Philips Christian College

CERT III - Animal Care

Tighes Hill TAFE
Belle Paul