Beloved Abe
Hawthorn
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Back In Motion Physiotherapy Hawthorn
07.2023 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Retail Assistant
Officeworks
10.2022 - 07.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Front of House Staff Member
Sofitel Melbourne on Collins
04.2022 - 07.2022
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Helped guests at tables when in need of assistance.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
Warehouse Assistant
Scanlan Theodore
10.2018 - 04.2022
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Accelerated order processing times during peak periods through effective time management strategies and prioritising tasks based on urgency.
Education
Bachelor of Applied Business - Arts And Entertainment Management
Australian College of The Arts
Collingwood, VIC01-2026
Skills
- Organisation skills
- Professional and polished presentation
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Administrative support
Certification
Responsible Service of Alcohol Program
Languages
English
Native or Bilingual
Timeline
Receptionist
Back In Motion Physiotherapy Hawthorn
07.2023 - Current
Retail Assistant
Officeworks
10.2022 - 07.2023
Front of House Staff Member
Sofitel Melbourne on Collins
04.2022 - 07.2022
Warehouse Assistant
Scanlan Theodore
10.2018 - 04.2022
Responsible Service of Alcohol Program
Bachelor of Applied Business - Arts And Entertainment Management
Australian College of The Arts
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