KHAZANDRA DELA CRUZ
Sunshine,VIC
Summary
A hard worker with excellent analytical skills and demonstrable dedication to providing good customer service and employee development. Excellent management skills with a proven record of efficiently managing various academic and voluntary projects. Able to work in a fast-paced collaborative environment, and proficient at working independently.
Overview
5
5
years of professional experience
Work History
Year 9
01.2020 - Current
Customer Service Cashier
Mr. Piccolo
03.2024 - 07.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Kitchen Hand
Afghan Bread
08.2023 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Work experience
Coles
06.2023 - 06.2023
- Organize every aisle and make sure that all products are in their designated places
- Clean the floors and make sure that the products are all facing forward
- Restock shelves and customer service
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Year 9 - Present -
Sunshine College West Campus
Lachlan Road, Sunshine West Victoria 3020 10.2024
Skills
- Multitasking Skills
- Food safety and sanitation practices
- Friendly and outgoing attitude
- Excellent Customer service skills
References
- Tahmee Musat, COLES Supervisor, 047 855 6667, coles.7799.manager@coles.com.au
- Mehdi Sattari, Owner of Afghan Bread, 043 499 2400, mehdi.sattari110@gmail.com
- Negede Taye, Owner of Mr Piccolo, 044 961 9891,
Timeline
Customer Service Cashier
Mr. Piccolo
03.2024 - 07.2024
Kitchen Hand
Afghan Bread
08.2023 - 12.2023
Work experience
Coles
06.2023 - 06.2023
Year 9
01.2020 - Current
Year 9 - Present -
Sunshine College West Campus
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